Coronavirus FAQ

What are the symptoms of coronavirus (Covid-19)?

The main symptoms of coronavirus are:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least 1 of these symptoms.


What to do if you have symptoms

If you have any of the main symptoms of coronavirus:

  1. Get a test to check if you have coronavirus as soon as possible.
  2. Stay at home and do not have visitors until you get your test result – only leave your home to have a test.

Anyone you live with, and anyone in your support bubble, must also stay at home until you get your result.

Further information on symptoms and getting a test can be found here: https://www.nhs.uk/conditions/coronavirus-covid-19/symptoms/


When should you self-isolate?

You should self isolate when:

  • You have symptoms
  • You are waiting for a test result
  • You have tested positive for Coronavirus
  • You have someone in your household who has symptoms, is waiting for test results or has tested positive


How long should I self-isolate for?

If you live with someone who has symptoms, you'll usually need to self-isolate for 14 days.

If you have symptoms of coronavirus, you'll usually need to self-isolate for at least 10 days.


How do I inform Unitemps that I am self-isolating?

If you are unwell or unable to work then you should follow the usual sickness procedure and inform your line manager and/or Unitemps as soon as possible before your shift is due to start, giving the reason for absence and the likely duration of your absence.

If you are well then, depending on your assignment, working from home may be an option so you may want to discuss this with your line manager.


Will I be paid if I self-isolate?

If you are well and, in discussion with your line manager, it has been decided that it is possible for you to work from home, then you would be paid for any hours worked.

If you are required to self-isolate (see criteria above) and you are unwell or unable to work from home, then you will be able to claim statutory sick pay provided that you meet the statutory requirements. Due to the current situation you can now claim from Day 1. Details on SSP can be found here.

Please contact your Unitemps branch about what evidence is required. You will not need a note from your GP. If the branch requests an isolation note please use the 111 coronavirus service website (see here) if you fall into one of the following three categories:

  • if you have symptoms of coronavirus
  • if you live with someone who has symptoms of coronavirus
  • if you have been told to self-isolate by a test and trace service

Unitemps reserves the right to ask for further information about the rationale for self-isolation. Any dishonest claims may result in your removal from our register.


What should I do if I have been asked to return to the workplace?

If your workplace is open, you can return to work. Unitemps will ask the client to share their covid-19 risk assessment with you and you should follow all guidance and safety measures included in this document to protect your own and other’s health and safety. We also advise you to stay informed and follow all current UK government guidance on quarantine, social distancing, face coverings, hygiene and other health and safety measures at all times.

If you have any questions about specific safety arrangements for your role, or for your workplace, then you should speak to your Unitemps consultant.