Recruitment Operations Administrator

Reference
1122271

Branch
University of Warwick

Start date
30/11/2026

Duration
Other - See Job

Hours and days
36.5 hours per week – Monday to Friday Some flexibility on hours per day. Please discuss this at interview.

Dress code
Smart Casual

Rate of pay
£13.75

Holiday rate
£1.66

Role

To provide an effective and efficient Recruitment service as part of the People Team. To administer the day-to-day processes with respect to recruitment. To provide excellent customer service to both internal and external customers, supporting departments with any People administration processing issues. To provide support with data reporting and analysis.

Duties and responsibilities

Operational 

1. To input data accurately onto the People systems and to support with data reporting, recruitment and screening checks data.
2. To accurately maintain the worklog to provide an up-to-date status on all work requests, ensuring that issues can easily by identified by the Recruitment Coordinators.
3. To be a first point of contact for providing operational support via email or face- to-face for both internal and external customers on recruitment matters.
4. To advise on, or escalate queries, to the relevant individuals/ teams, e.g., immigration, payroll, resourcing as appropriate, using knowledge and understanding of wider HR processes.
5. To undertake all responsibilities with high levels of respect, discretion, and confidentiality and within the scope of the role to ensure that university policy and procedure in relation to GDPR and Equality legislation is adhered to.
6. To assist in the development of team template response emails in relation to common queries.
7. To support with system improvements as required.

Other

1. To liaise with the Recruitment Coordinators to resolve any inputting or system errors.
2. To maintain and develop own knowledge of People policies, processes and guidance as directed by senior colleagues within the Team.
3. To work flexibly, supporting other areas including data projects, commensurate with grade, as required.

Skills and experience

• E1     Excellent oral communication skills that extend to dealing with difficult and/or sensitive personal issues. 
• E2     Excellent customer service skills and a positive attitude towards delivering a customer-focussed service. 
• E3     Understanding of administering processes and establishing and maintaining and analysing records/databases. 
• E4     Good written communication skills including drafting correspondence. 
• E5     Excellent organisational skills, including planning and prioritising to meet deadlines. 
• E6     Ability to work on own initiative. 
• E7     Ability to work effectively as part of a team. 
• E8     Ability to act with tact and discretion in a confidential environment. 
• E9     Accuracy and attention to detail. 
• E10     Excellent IT skills exemplified by the use of Microsoft Office, particularly Word and Excel. 
• E11    Willingness to learn and develop through projects, team activities and training 
• E12    Knowledge and understanding of recruitment processes 

Location
Hybrid – 2 Days on Campus, 3 days working from home

Additional information

• Predicted interview date - Week commencing 16th November 2026.
• Start and end date: ASAP until 31 March 27
• Deadline to apply: Sunday 15 November 26

Please provide a CV and cover letter with your application.

Please note upon applying for this role you are consenting to your contact details being shared directly with the hiring manager.

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