Education Administrator

Reference
1121903

Branch
UCL

Start date
23/11/2026

Duration
1 Month

Hours and days
36.5

Dress code
Smart Casual

Rate of pay
£19.53

Holiday rate
£3.66

Role

• Working as part of wider programme team/(s) to provide specialist administration to designated taught degree programmes, ensuring effective procedures are adopted and documented for dealing with all aspects of the administration.
• Assist in achieving a high quality and timely service to current and prospective students and staff related to the designated taught degree programmes and beyond.
• Provide support for all matters relating to the teaching and learning activities of students, from enquiry to completion, including supporting committees and processes relating to assessment, student, and programme records.
• Occasional travel to UCL East may be required.
• The post holder will be part of a wider Faculty Ensuring Professional Services (PS) team, line managed through the Faculty
• They will be expected to spend time physically located both with their wider Faculty PS team, and with the academic programme teams they are supporting, on a regular basis. 

Duties and responsibilities
Student recruitment and admission

• Deal with prospective student enquiries
• Monitor and process student applications ensuring that they are dealt with in a timely manner
• Assist the Faculty Marketing and Communications team in student recruitment initiatives, including supporting Open Days and interviews as required and in ensuring that the materials (prospectus, handbook, webpages etc.) relating to designated programme are accurate and up to date, as required
• Keep academic staff informed on student recruitment policies Student induction and support
• Co-ordinate start of session arrangements; registration of new students, help create welcome packs
• Working with professional services colleagues to set up induction week(s)
• Liaise with Student Support and Wellbeing Services in seeking appropriate assistance for students requiring specialist assessments and support
• Support students who need to submit extenuating circumstances applications and process applications
• Arrange for students to be allocated a personal tutor if requested.
• Provide support on various assessment tasks including releasing confirmed marks and monitoring student progress
• Collate assessment questions and answers, and ensure assessments undergo external scrutiny, as necessary

Assist with arrangements for Exam Boards including;

• To assist Module Leads with the entry and distribution of marks and to ensure the records of students are accurate and up to date
• To assist with the set-up of exam boards and appointment of external and internal examiners
• To liaise with External Examiners to provide them with required documentation
• Act as the secretary to Exam Boards, preparing paperwork, taking minutes and processing results and awards if requested.

Skills and experience

• Minimum of 5 GCSEs at Grade C or above (including Mathematics and English Language) or equivalent, or having acquired relevant experience
• Administrative work in a busy office environment
• Good computer skills, including using Microsoft Word, Excel, Outlook, Teams, and the internet
• Demonstrate clear verbal and written communication skills (including accurate grammar, spelling and punctuation)
• Have good interpersonal skills and the ability to liaise with a variety of people, including the ability to relate to staff and students in a teaching and learning context
• Be able to prioritise and organise own workload, meet time-critical schedules
• Be able to collate and record information accurately using a variety of media
• Be able to work independently and as part of a team
• Demonstrate commitment to high quality service provision
• Commitment to and knowledge of advancing equality, diversity and inclusion
• Administration in higher/further education or a teaching and learning environment
• Be able to use student records systems (e.g. Portico, SITS) and virtual learning environments (e.g. Moodle, Blackboard)

Location
Hybrid

Additional information

Please note to be eligible to work within this role, you must have the right to work in the UK, be physically based in the UK and be able to travel to our London based office for a RTW check (if required). This job will close for applications at 11.59pm on 11th November 2026. Interviews will be held shortly after.

Unitemps reserves the right to close this advert for applications prior to the date specified above, if a high volume of suitable applications are received.

If you have a full-time contract of employment with UCL, you are not able to work through UCL Unitemps at the same time.

Unitemps payroll is monthly, one month in arrears, please see the payroll dates here.

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