Details
1121761
City St Georges University of London
19/11/2026
3 Months
Monday to Friday, 9am to 5pm
Smart Casual
Pay
£16.70
£2.02
Description
Role
The Student Administrator is a School-based student facing role which acts as a first point of contact for student and prospective student enquiries, ensuring accurate information is provided and that queries are resolved efficiently.The role provides administrative support for a wide-range of student-facing services and student lifecycle processes within the School, such as extensions, extenuating circumstances, student events, student status letters and transcript requests. The post holder supports core administrative processes, maintains student records and contributes to a high-quality, responsive student experience.
Duties and responsibilities
Provide professional administrative support across student services, acting as a first point of contact for student and staff enquiries. Maintain accurate student records, support student lifecycle processes, including extensions and extenuating circumstances, and assist with course-related events, communications and activities. Work collaboratively with academic and professional services teams to resolve queries, escalate issues where necessary and ensure an efficient, supportive student experience. Maintain confidentiality, comply with data protection requirements and support the effective use of systems such as SITS and the VLE. Assist with financial administration where required, while promoting equality, diversity, inclusion and the University's values of We Care, We Learn and We Act.
Skills and experience
- Good administrative, organisational and time-management skills.
- Excellent written and verbal communication skills, with a customer-focused approach.
- Good IT skills, attention to detail and ability to work effectively as part of a team.
Location
Clerkenwell Campus
Additional information
Start Date: 19/11/26
This advert will expire at 23:59 on 10/11/26.
Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.
Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here
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Equality, Diversity and Inclusion Statement (EDI)
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.
We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages