Details
1121642
University of Leicester
04/01/2027
Other - See Job
See advert
Smart Casual
Pay
£12.71
£1.53
Description
Role
Our students’ voices matter. Student feedback is vital to everything we do and helps us to make improvements to the student experience. That’s why we need your help to raise awareness and encourage completion of student surveys and feedback opportunities, including the National Student Survey and Postgraduate Taught Experience Survey.
The National Student Survey is a UK wide, official survey, which is completed by final year undergraduate students and asks about their university experiences. It takes place between January and April 2027, with an intensive promotional period between Monday 11 January and Friday 12 February 2027. For more information see thestudentsurvey.com
The Postgraduate Taught Experience Survey is a UK wide annual survey to gather feedback from postgraduate taught students. It takes place between February to June 2027, with an intensive promotional period between Wednesday 24 February to Friday 19 March. For more information see Advance HE’s website
Students are incentivised to complete both surveys with a food and drink voucher.
You may be based inside or outside, including at pop up stands, department completion sessions, or roaming outside on campus. It is anticipated the majority of shifts will take place between Monday 11 January 2027 and Friday 19 March 2027.
Start date
Shifts are flexible with the majority taking place between Monday 11 January 2027 and Friday 19 March 2027. You must attend one mandatory training session from a choice of Wednesday 6 January 2027, 1.00pm-3.00pm, or Friday 8 January 2027, 10.00am-12.00pm, on central campus.
Duration
Shifts are flexible with the majority taking place between Monday 11 January 2027 and Friday 19 March 2027. Available shifts will vary in length. We aim to ensure shifts are distributed fairly so students can work similar hours and pair people together where possible, although individual working may be required, dependent on availability. Shift allocation is dependent on your availability.
Hours and days
Shifts will usually take place any time between 9.00am-6.30pm. There may be occasional evening events work, not expected to be later than 9.00pm. You will share your availability in advance – successful candidates will be required to share their availability for January/February in early December.
Duties and responsibilities
- Talk to students about student surveys in one-to-one and in group settings, encouraging survey completion including details about each survey, how to complete, the incentive, and troubleshooting any basic problems. This includes being proactive to gain students’ attention and contributing to student survey completion targets.
- Giving lecture shout outs. Assisting in department completion sessions.
- Appearing on social media Leicesterstudentlife Instagram) to promote the surveys.
- Managing logistics such as putting up/taking down pop-up stands; ensuring resources are stored safely in the right place. Supporting with events.
- To occasionally provide feedback on how survey promotion is going/improvements that can be made.
Full training is provided.
Skills and experience
- Current University of Leicester student*.
- Confident and outgoing, including proactively approaching fellow students and academics, as well as going into lectures and department sessions (briefing/training provided)*.
- Ability to work in a team*.
- Excellent and confident verbal communication skills*.
- Punctual and organised*.
- Flexible*.
- Reliable*.
- Problem solving skills*.
Location
University of Leicester
Additional information
How to apply
Please ensure you apply with a tailored covering letter and CV indicating covering your skills and motivation for the role.
Closing date for applications Thursday 19th November at 23:59pm*
*Due to the volume of applications we receive, any indicated closing date is subject to change at the hiring managers discretion. Please ensure if you are interested in a position, you apply at the earliest available opportunity.
Anticipated interview date Shortlisted candidates will be invited to submit a short video, in place of an interview, to be sent by Sunday 29 November 2026, 11.59pm.
Departmental contact for queries If you have any questions about the role, please email communications@le.ac.uk.
Please note
Please ensure to save a copy of this advert if you apply for this post, as it will no longer appear on the website when closed, and you may require this throughout the application process.
Careers Service Support
If you are looking for further support with your application including how to write a CV or Cover Letter, please take a look at the resources here on the UOL Careers & Employability Service webpage. You also have access to CareerSet which provides an instant CV review and guidance on tailoring your application. If you need any more help you can come along to a daily careers drop-in, find us in the Career Hub (David Wilson Library) – no appointment needed!
Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy.
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