Details
1121269
University of Staffordshire
09/11/2026
Ongoing
Mon - Fri 9am to 5pm - 37.5 hours a week
Smart Casual
Pay
£12.71
£1.53
Description
Role
Our client has been putting great design and clever technology into British homes for 90 years. From kettles and toasters to air fryers, vacuum cleaners and home comfort, their products are part of everyday life. They are a creative, fast-moving team, and their social channels are where they show up for their customers every day.
They are looking for an enthusiastic Social Media Assistant to help them to grow their community and bring their brand to life across socials. You'll work closely with their marketing, e-commerce teams and their agencies to plan, create and publish engaging content, and to keep their audience talking about their products. This is a brilliant opportunity for someone early in their social media career who loves trends, has a good eye for content, and wants to learn how a well-loved household brand runs social at scale.
Duties and responsibilities
- Schedule and publish content across Instagram, TikTok, Facebook, Pinterest and other platforms in line with the content calendar.
- Create and edit short-form video, photo and graphic content, including Reels, TikToks and Stories.
- Support our TikTok Live programme and work with presenters and influencers on content and logistics
- Monitor and respond to comments, DMs and mentions in our brand tone of voice, escalating customer service issues where needed.
- Help coordinate influencer, creator and brand partnership content, including gifting, briefs and tracking deliverables
- Keep an eye on social trends, competitors and platform updates, and bring fresh ideas to the team.
- Track and report on weekly and monthly performance, such as reach, engagement, follower growth and click-throughs.
- Support campaign launches, including new product launches and seasonal moments such as Black Friday, Christmas and Mother's Day.
- Work with the wider marketing team to make sure social content supports e-commerce and Amazon activity.
Skills and experience
Essential
- Hands-on experience managing social media accounts, whether professionally, in an internship or placement, or through personal or university projects.
- A strong understanding of Instagram, TikTok and Facebook, and what makes content perform on each.
- Excellent written communication, with a good eye for tone, grammar and detail.
- Confident with simple content creation tools such as Canva, CapCut or similar.
- Organised, able to juggle multiple tasks, and comfortable working to deadlines.
- Creative, curious and keen to learn.
Desirable
- Experience with scheduling and analytics tools such as Sprout Social, Hootsuite, Later or Meta Business Suite.
- Experience working with influencers or content creators.
- Interest in homeware, lifestyle, fashion, food or cooking content.
Location
Hanley, Stoke on Trent
Benefits
- Excellent opportunity for graduate with a full time opportunity available after first 13 weeks
- Holiday pay
- Office based at first but hybrid working an option once settled