Details
1120935
City St Georges University of London
17/10/2026
Other - See Job
Monday-Friday 09:00-17:00
Smart Casual
Pay
£19.02
£2.30
Description
Role
The Student Finance Adviser will be working in the Student Support team, delivering a face-to-face, in-person, front-line adviser service to the university’s students attending the Student Support Hub in Tooting. Providing an approachable and supportive student environment to manage student queries and concerns.
Duties and responsibilities
- 0.5FTE will be working in the school and responding to student fee and award enquiries:
- Providing advice and guidance regarding the NHS MBBS 4 & 5 Bursaries and on receipt of student NOA (Notice of Award) letters, updating SITS with the tuition fee invoices.
- Providing advice and guidance regarding NHS Learning Support Fund (LSF), including updating the NHS LSF portal to confirm student attendance, interruptions and additional funding requests.
- Confirmation of sponsorship details (overseas government/employer), add funding to SITS, entering sponsor code and recalculating student fees, submitting Change of Circumstance on the student portal and adding the credit on SITS
Skills and experience
- Excellent customer service experience with the ability to work with tact and diplomacy with people at all levels in the organisation.
- Understanding of working in an advice setting
- An empathetic and friendly approach to students
- Highly motivated, flexible and proactive with the ability to organise own workload to deadlines and work on own initiative.
- Understanding of confidentiality and data protection
- Analytical approach to work and meticulous attention to detail.
- Expertise in Microsoft Word, Excel, Access
- Familiarity with SITS desirable
Location
Tooting
Additional information
Start: ASAP
This advert will expire at 23:59 on 20/10/2026
Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.
Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view
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