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Course Officer

Details


1120889


City St Georges University of London


19/10/2026


Other - See Job


Monday-Friday 09:00-17:00


Casual

Pay


£19.02


£2.30

Description

Role
The main purpose of this role is to ensure that online resources are produced, curated and made available to students in a consistent and efficient manner. This includes supporting Academics colleagues and the Programme Team in the use of the virtual learning environment and the proactive maintenance and enhancement of blended education delivery, including support for an online curriculum map, George.

Duties and responsibilities
- Technical support for the effective delivery of teaching, ensuring provision of troubleshooting and that all relevant teaching activities are recorded and uploaded in a timely fashion 

- Work to resolve any technical issues with the delivery of teaching. Track unresolved issues and signpost these across the programme team
- Produce a yearly schedule for uploading and publishing the timetabling data information to students and teachers via the timetable delivery app.
- Ensure virtual learning materials are uploaded to Canvas in a timely fashion
- Review and quality assure Canvas areas with respect to compliance with the MBBS template and the module blueprints.
- Project-manage the yearly rollover of areas and materials for the forthcoming academic year and archive/manage out-of-date materials
- Coordinate and publish the termly newsletter for MBBS students.
- Oversee all areas of the MBBS Canvas Home Page, including but not limited to: FAQ page, Events, Surveys, Prizes. Responsibility for the management of student communication on topics related to such pages.
- Manage curriculum data (learning outcomes, core conditions, course narrative, etc) and the process by which staff review that data for multiple modules and placements concurrently, setting appropriate deadlines and quality standards that harmonise with timelines in other related teams (e.g., assessment) without compromising accuracy
- Code and categorise curriculum data using multiple taxonomies for a variety of purposes including data uploads, reports and publications
- Maintain continuous accuracy of CMS data and act as the main point of contact for all queries related to the curriculum management system.
- Apply working knowledge of the CMS software to diagnose and resolve day-to-day technicalor procedural issues and common user issues and to escalate where appropriate.
- Maintain a record of issues and their resolution (including quality related issues) to track and signpost unresolved issues across the course team, and/or escalating with stakeholders where appropriate.

Skills and experience

Substantial experience of administration, data input and accurate record-keeping in a busy academic environment

Experience of working with educational technologies (e.g. VLE, CMS) and an understanding of data taxonomies

Experience of working in an education department at University or NHS in an academic liaison role

A degree in IT technology would be welcome but not essential

Meticulous attention to detail and strong data management skills

Location
2 days onsite at Tooting campus, and 3 days at home

Additional information
Start: ASAP

 
End: 18/01/27

Location: Tooting Campus

This advert will expire at 23:59 on 20/10/2026 

Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later. 

Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here 

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Equality, Diversity and Inclusion Statement (EDI)  

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors. 

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages 

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