Details
1120888
University of Warwick
11/01/2027
Other - See Job
Adhoc - up to 20 hours per month (estimated)
Smart Casual
Pay
£13.75
£1.66
Description
Role
Careers, Employability and Skills, which is made up of staff working in careers, skills development, work experience and internships, volunteering and study abroad is looking for students to work with them.
Become a Careers, Employability and Skills Ambassador and help us to raise awareness amongst current and prospective Warwick students about the fantastic employability related opportunities, events and resources available through Careers, Employability and Skills.
You’ll provide a vital link between the Warwick student community and Careers, Employability and Skills and will have the opportunity to support Careers, Employability and Skills staff at events. You will also produce engaging content based on services that Careers, Employability and Skills offer and be able to communicate effectively with the diverse range of students that make up the Warwick community. You will be able to advise Careers, Employability and Skills on the best ways to promote activity and to engage students who do not typically seek out our services.
You will be expected to work well individually, together as a small group of Ambassadors and with Careers, Employability and Skills staff as needed.
The role will start in spring term of 2027, and you will be in post for a year including autumn term 2027, so you would have to be at the University until this date to apply for the role.
Duties and responsibilities
The exact duties and working hours will depend on the activities being undertaken, which may include:
Events - Open Days in June and October, Offer Holder Days and ad hoc events through the year:
- Work with The Hub Manager and other team members to promote the services of Careers, Employability and Skills at Open days and Offer Holder Days by talking to prospective students and visitors at the Careers, Employability and Skills stand. You will also be asked to present your experiences with members of staff at group talks to an audience of prospective students and families.
- Attend Careers events and other ad hoc events, helping with general event support including set up, welcoming students and monitoring attendance.
The Hub help desk:
- As part of your role, you will be required to work on the help desk for The Hub for 2-3 hours per week in term time terms 1 and 2. Times and days to be agreed.
- This will entail a knowledge of our services and information materials both online and offline, excellent customer service and communication skills, a proactive approach to engaging students with our services and an ability to understand complex requests.
- You will be the first point of contact and ensure that our visitors are directed to the correct service efficiently by interpreting enquiries with diagnostic questioning and responding effectively and efficiently.
Student communications:
- Provide insight, opinion and points of view on new initiatives, website copy, newsletters.
- To provide feedback on current Careers, Employability and Skills communications from a student perspective, acting as a point of contact between Careers, Employability and Skills and the student community.
- Ad hoc activities as they arise, which may include:
- You will also be able to suggest ideas for projects if you wish to do so.
Required Activities:
- To attend training sessions.
- To keep in touch with The Hub Manager and respond promptly to emails.
Skills and experience
- Experience and or knowledge of Careers, Employability and Skills services.
- Experience of customer care skills, with a proven professional and friendly approach to handling enquiries.
- Excellent written and verbal communication skills.
- Effective organisational skills so that you are able to manage the commitment efficiently.
- Proactive working attitude, ability to work independently as well as in a team.
- Enthusiasm for engaging your peers in employability related activities.
Location
Hybrid – mostly on campus/occasional working from home
Additional information
- Start and end date: 11 January 2027 – 31 December 2027
- Deadline to apply: Thursday 29 October 27
Please provide a CV and cover letter with your application.
Please note upon applying for this role you are consenting to your contact details being shared directly with the hiring manager.
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