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Graduation and High Profile Events Administrator

Details


1120882


Canterbury Christ Church University


09/11/2026


Other - See Job


37 Hours per Week; Monday-Friday; 09:00 - 17:00


Smart Casual

Pay


£12.71


£1.53

Description

Role
The Graduation and High Profile Events Office is responsible for the organisation and logistic delivery of all CCCU's graduation events at Canterbury and Rochester Cathedral for CCCU students and our partner institution, the London School of Commerce. The team is also responsible for the organisation and delivery of all CCCU's High Profile Events such as Public Lectures. 

 
The Graduation and High Profile Administrator will support the team in managing and delivering these events by offering first line of support to students via email, telephone and HALO (CCCU's CRM system integrated with the Student Zone). This will be an office based role, located in Augustine House Canterbury CT1 2YA. 

Duties and responsibilities
This role will be working under the instruction of the Manager - Operational Lead - Office and the key responsibilities include:

  • To monitor daily the generic email inbox and any enquiries logged via the University’s student enquiry system (HALO)
  • Administrative support for graduation ceremonies, which involves maintaining and monitoring effective administrative processes. This supports the collation and update of large data sets required to support events (e.g. graduation ticket allocations).
  • Contribute to effective and sustainable relationships with colleagues in Academic Administration, Schools, University and Collaborative Partners
  • To engage with external suppliers, such as Ede & Ravenscroft for gowning and Evacu8 for special arrangements, also internal Professional Services suppliers such as IT, Student Zone, Estates and Facilities, Security etc.
  • Undertake core administrative functions such as invite mail merges, room bookings, logging VIPs and academic staff attendance.
  • To become an expert user of relevant systems to support the planning and delivery of events (e.g. University student record database SITS, eNet, WPM Excel) - training will be provided

Skills and experience

  • Excellent written and oral communication skills with an ability to produce clear communications and guidance for students.
  • Good organisational and time management skills; scheduling and prioritising multiple projects and tasks with varying deadlines.
  • Excellent customer service ethos to enable effective delivery of services to internal and external stakeholders at all levels.
  • Able to establish and maintain productive professional relationships with colleagues and stakeholder groups.
  • Professional approach, manner and appearance.
  • Ability to work under pressure, with flexibility in responding to changing priorities.
  • A flexible and adaptable attitude, including rare evening and weekend working and off-site travel where required.
  • An ambassador for professionalism and customer service.
  • A methodical and organised approach to work.
  • Demonstrate a high level of integrity and honesty, and an ability to manage information confidentially and sensitively.

Location
Augustine House - AHg.59

Additional information
Proposed Interview Date: 3 November 2026

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