Details
1120728
City St Georges University of London
26/10/2026
3 Months
Monday to Friday, 9am to 5pm
Smart Casual
Pay
£16.70
£2.02
Description
Role
We are seeking an International Student Advice Assistant to support the Student Experience and ISA team by checking financial documents, responding to basic visa and immigration queries, and handling telephone enquiries from international students and staff.
Duties and responsibilities
- Checking financial documents for international students making sure they meet the Home Office requirements.
- Supporting staff and international students with some basic visa and immigration queries via email and phone calls.
- Answering telephone calls during the office core hours; answering basic queries and triaging the calls to the relevant team members.
- Any other duties as advised by the Team's Manager
Skills and experience
- The candidates should have excellent IT skills, including strong working knowledge of Microsoft Office packages.
- Experience in using databases and records systems.
- Ability to communicate effectively in person, in writing and email, and by telephone with a diverse range of people.
- A commitment to excellent service delivery.
- High level of accuracy and excellent attention to detail is extremely important for this role.
Location
Drysdale Level 2, Northampton Square, London EC1V 0HB
Additional information
Start Date: 26/10/26
This advert will expire at 23:59 on 15/10/26
Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.
Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here
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Equality, Diversity and Inclusion Statement (EDI)
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.
We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages