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Course Officer

Details


1119538


City St Georges University of London


12/10/2026


Other - See Job


09:00-17:00 Monday-Friday


Smart Casual

Pay


£19.02


£2.30

Description

Role
We are currently looking for a Course Officer for our Tooting campus.

Duties and responsibilities
Course Officer Duties - 

Act as the primary contact for course-related queries from students, staff, prospective students and external stakeholders.
• Maintain clear and consistent communication with students, verbally and in writing, regarding the course and associated activities and deadlines.
• Advise students on course related processes including extensions, extenuating circumstances, appeals and interruptions, ensuring responses are timely, supportive and provide appropriate signposting to sources of support.
Support administrative processes across the student lifecycle, such as registration, module selection, timetabling, attendance, assessment and progression, using a range of systems.
• Maintain accurate student records within systems (e.g. SITS, VLE), ensuring data integrity and compliance.
• Ensure deadlines are met and processes are delivered in line with the academic year calendar.
 
Specifically, and outside of the standard Course Officer role, this staff member will work with placement teams to process student travel claims via NHS portals. This will equate to around 40% of the role.

Skills and experience

Educated to A Level/NVQ level 3 or Equivalent

Experience of higher education administration or course operations (desirable)

Strong IT skills including use of databases, student records systems and VLE systems

Experience of committee servicing *(Desirable)

Strong organisational skills with the ability to manage multiple priorities 

High level of accuracy and attention to detail 

Ability to plan and prioritise workload effectively

Location
Tooting Campus

Additional information
Start: 12/10/26

End: 12/01/27
Working pattern: 09:00-17:00 Monday-Friday
Expectation would be 2-3 days onsite at Tooting and remainder at home.

This advert will expire at 23:59 on 02/10/2026 

Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later. 

Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here 

CITY STUDENTS AND CITY GRADUATES: If you need CV and Cover letter advice, please click here to book an appointment  with a Careers Consultant based within the City Careers service. 

You can join City Careers LinkedIn Page by clicking here 

Equality, Diversity and Inclusion Statement (EDI)  

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors. 

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages 

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