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Student Wellbeing Advisor

Details


1119292


De Montfort University (Leicester)


01/10/2026


3 Months


Full Time 37 Hours Per Week - Term Time Only


Smart Casual

Pay


£16.24


£1.96

Description

Role

Unitemps, a campus-based recruitment agency owned by De Montfort University, is dedicated to assisting students, graduates, and local professionals in gaining valuable work experience and earning income.  

Unitemps External Recruitment Team collaborate with local businesses within the Leicestershire area; we work on a wide range of roles, from student-oriented positions to professional roles, offering a diverse array of opportunities. Recognizing the unique needs of students, we successfully maintain a database comprising a mix of students and local candidates.  

There are several benefits to engaging with Unitemps at DMU:  

Networking Opportunities

Professional Development

Career Progression

Contribution to the University Community

THE ROLE 

On behalf of our Leicester Client, we are are looking for a compassionate, proactive and resilient Student Wellbeing Advisor to join the Welfare and Skills Team and play a key role in supporting the wellbeing, safeguarding and success of the students.

The purpose of the role is to support the Welfare & Skills team to develop and co-ordinate support for students with welfare and mental health difficulties and to be a member of the Safeguarding Team.

This is a full time, term time only post with an immediate start. An enhanced DBS certificate registered with the Update Service would be advantageous and highly desirable.

Expected start date: ASAP 

Expected end date: Ongoing

Rate of pay: £16.24

Holiday Pay: £1.96

Please note that this role is not at the University. For any informal enquiries, please email leanne.easom@dmu.ac.uk regarding this vacancy.  

Duties and responsibilities

  • Provide information, resources, and signposting to students in relation to their individual needs.
  • Support and, where appropriate, advocate on behalf of students with welfare and/or mental health difficulties.
  • Work closely with the Designated Mental Health Lead (Students) and Welfare Lead Advisor to maintain a register of students with welfare and mental health needs.
  • Proactively support students through the delivery of wellbeing programmes, including mindfulness and resilience sessions.
  • Develop and maintain effective partnerships with external support agencies, including Vitaminds, Social Services, and Harmless.
  • Operate within a robust welfare and skills referral service, maintaining accurate records to monitor and evaluate interventions and initiatives.
  • Play an active role in the Fitness to Study process, including:- Meeting with students and parents/carers.- Tracking and supporting students through all stages of the process.- Collating documentation.- Liaising with external attendees.- Supporting the recording and management of Fitness to Study information.
  • Support the administration of Exam Access Arrangements for students with medical and mental health needs.
  • Track and support students to enable effective monitoring of academic progress.
  • Record and securely maintain highly confidential and sensitive information and documentation.
  • Work with the Head and Deputy Head of Welfare and Skills, Designated Mental Health Lead, Welfare Lead Advisor, and wider Welfare and Skills Team to organise on-campus wellbeing events.
  • Provide advice and support to staff, students, parents/carers, and external agencies regarding the College Fitness to Study policy and procedures.• Support the Designated Person in monitoring the progress of Looked After Children, including organising, administering, and attending PEP meetings.
  • Act as a first responder within the Welfare Team to support students presenting with immediate needs.• Actively participate in the safeguarding team rota, responding to urgent concerns raised by staff and students.
  • Liaise effectively with Welfare and Skills, Safeguarding, and PPM teams to support students facing significant challenges or serious difficulties. 
  • GENERAL RESPONSIBILITIES 
  • Adhere to College policies and procedures relating to safeguarding and promoting student welfare.
  • Uphold the College's Single Equality Scheme, promoting equality, diversity, and inclusion.
  • Implement the College's Health and Safety policies and procedures within your area of responsibility.
  • Support, promote, and operate in line with the College's mission and values.
  • Demonstrate a commitment to the continuous improvement of College services.
  • Undertake any other reasonable duties commensurate with the role as required.

Skills and experience
EDUCATION and QUALIFICATIONS 

GCSE Grade 4/C or above in Maths and English (or equivalent) - Essential
Minimum of 2 A-Levels or an equivalent Level 3 qualification - Essential
Mental Health First Aid Certificate - Desirable
Evidence of cumulative, regular training delivered by certified organisations - Desirable
Commitment to continuing professional development (CPD) - Desirable 
 
EXPERIENCE, KNOWLEDGE AND ABILITIES 
Ability to work with young people in a friendly and professional manner - Essential
Experience of working with young people in a welfare or support role - Essential
Ability to work effectively both independently and as part of a team - Essential
Ability to work professionally within a confidential environment - Essential
Ability to produce learning and teaching materials - Essential
Experience of working in an administrative capacity - Essential
Sound working knowledge of confidentiality processes - Essential
Positive attitude towards students and commitment to their success - Essential
Enthusiastic, energetic, and good-humoured approach to challenges and problem-solving - Essential
Sound working knowledge of safeguarding arrangements and practices - Essential
Experience of working with external agencies - Essential
Experience working within educational settings supporting students experiencing challenges - Desirable
Experience of working within a college or school environment - Desirable 
 
INTERPERSONAL SKILLS & QUALITIES 
Willingness to be flexible in approach to work - Essential
Ability to remain calm under pressure - Essential
Strong interpersonal and communication skills
Professional and empathetic approach when supporting students
Ability to build positive working relationships with students, colleagues, and external agencies
Organised and able to manage competing priorities effectively
Resilient and able to handle sensitive situations appropriately
Ability to use initiative and exercise sound judgement
Commitment to equality, diversity, inclusion, and safeguarding

Location
Leicester

Additional information

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy. Unitemps are based on the 1st floor of the DSU Campus Centre. Our friendly reception is open Monday to Friday 10am-4pm and the team are contactable on 01162078351 or Unitemps@dmu.ac.uk if you have any queries relating to Unitemps.  

Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - HERE 

DMU STUDENTS ONLY

The Careers Hub based in Hugh Aston Building on Campus is for DMU students from all faculties to receive tailored careers advice and support from trained Careers coaches; it is a useful space to visit should you have any questions regarding Careers!   If you require help creating a CV/Cover Letter? Why not make the use of the Careers Team Skills Hub, available via MyGateway by clicking HERE 

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