Specialist Support Mentor

Reference
1118926

Branch
De Montfort University (Leicester)

Start date
23/09/2026

Duration
2 Months

Hours and days
37 hours perr week Monday to Friday

Dress code
Smart Casual

Rate of pay
£13.45

Holiday rate
£1.62

Role

We are looking for a Specialist Support Mentor to join our Welfare and Skills team and play a key role in supporting students to successfully transition into college, make progress and achieve their academic and personal potential.

This is a rewarding role for someone who is passionate about working with young people and who can build positive, trusting relationships with students. You will provide tailored one-to-one and small-group support, helping students develop the skills, strategies, resilience and confidence they need to succeed.

Working closely with curriculum staff, Personal Progress Mentors, Heads of Studies, parents/carers and external agencies, you will contribute to a coordinated approach to student support and welfare.

Duties and responsibilities

Key responsibilities

As Specialist Support Mentor, you will:

• Work with students on a one-to-one or small-group basis to develop learning, organisational and personal skills.
• Agree appropriate outcomes with students, monitor progress and maintain accurate records.
• Work collaboratively with curriculum staff to identify and implement strategies that support high-quality teaching and learning.
• Plan, create and source appropriate learning and support resources.
• Support the Head and Deputy Head of Welfare and Skills with assessments to identify students' individual needs.
• Support the implementation of appropriate access arrangements.
• Contribute to transition planning for prospective and existing students.
• Liaise effectively with parents/carers, external agencies and other professionals where appropriate.
• Contribute to the delivery and review of Education, Health and Care Plans (EHCPs), where appropriate.
• Provide a positive, inclusive and supportive learning environment and act as a positive role model for students.
• Liaise with Personal Progress Mentors, Heads of Studies and subject staff to monitor and support academic progress.
• Contribute to the operation of the College's Fitness to Study policy and wider welfare and skills initiatives.
• Maintain accurate, confidential records relating to students requiring support.
• Attend relevant internal and external meetings.
• Contribute to student and parent/carer advice events, including occasional evening events.
• Keep up to date with developments and initiatives in learning support.
• Contribute to the continuous improvement of services provided by the College.

Skills and experience

Essential:

• GCSE Grade C/4 or above in Maths and English, or equivalent.
• A minimum of two A Levels or an equivalent Level 3 qualification.
• Experience of working with young people.
• The ability to work effectively both independently and as part of a team.
• Experience of working professionally and confidentially in a student-focused environment.
• Experience of producing learning and teaching materials.
• Experience of working in an administrative capacity.
• Excellent verbal and written communication skills, with the ability to communicate effectively with students, parents/carers and colleagues.
• Strong interpersonal skills and the ability to build positive relationships with students.
• Confidence and competence using IT in a working environment.
• A positive attitude towards students and a genuine commitment to their success.
• A commitment to continuing professional development.

Desirable:

• A Level 2 qualification in Special Educational Needs, learning support or an equivalent qualification.
• Experience in SEND, learning support, behaviour management, mentoring, youth work, supervision or a related area, particularly with young people of secondary school age or above.
• Experience of working within a school or college setting.
• A sound understanding of safeguarding arrangements and practices.
• Experience of working with external agencies.
• First Aid qualification.
• Mental Health First Aid certificate.
• Evidence of regular training undertaken with certified organisations.

Location
Leicester on site

Benefits

Why join us?

This is an opportunity to make a genuine difference to the lives and futures of young people. You will be part of a supportive Welfare and Skills team and work collaboratively with colleagues across the College to ensure students receive the right support to thrive.

If you are passionate about student welfare, learning support and helping young people reach their potential, we would love to hear from you.

Additional information

Additional information

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy. Unitemps are based on the 1st floor of the DSU Campus Centre. Our friendly reception is open Monday to Friday 10am-4pm and the team are contactable on 01162078351 or Unitemps@dmu.ac.uk if you have any queries relating to Unitemps.  

Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - HERE 

The below information is for DMU Students only:

The Careers Hub based in Hugh Aston Building on Campus is for DMU students from all faculties to receive tailored careers advice and support from trained Careers coaches; it is a useful space to visit should you have any questions regarding Careers!

If you require help creating a CV/Cover Letter, please make the use of the Careers Team Skills Hub, available via MyGateway by clicking HERE 

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