Details
1117742
City St Georges University of London
21/09/2026
1 Month
Monday to Friday - 09:00 - 17:00 - 35 hours per week
Smart Casual
Pay
£16.70
£2.02
Description
Role
With a rich history spanning over 125 years, City St George’s Students’ Union’ is the primary organisation representing every City St George’s student. That makes the Students’ Union the representative body for over 27,000 members.
With five Full-Time Student Officers, a team of permanent staff and the involvement of student volunteers, the Students’ Union is at the heart of activity on campus tasked with improving and delivering the best Student Experience. The Students’ Union delivers a range of services and support for its members, from independent academic advice to supporting our Programme Reps to enhance their course, to promoting the employability and development of students through our Communities Team. The Students’ Union also runs a bar, two shops and a cafe which sell a range of products, including ethically sourced University branding clothing, merchandise, and stationery.
Duties and responsibilities
1. To administrate, enhance and support all Student Group (Societies, Student Media, Communities) processes and associated mechanisms.
- To provide support to all Union Student Groups
- To undertake relevant administrative tasks to provide excellent and personal support to Student Leaders, including but not limited to: updating membership lists; processing room bookings; event/activity proposal forms; finance forms; external speaker requests; fundraising requests; and risk assessments.
- To provide 1:1 and group support and guidance to Student Leaders on events management, including advising on budgets, venues, suppliers, promotional materials, sponsorship, audience and evaluation.
- To ensure Student Groups are run in accordance with the Union’s legal requirements, bye-laws, policies and procedures
- To coordinate on reviewing external speaker requests on behalf of the Union, advising the lead Students’ Union Officer on effective measures to enable events to go ahead safely.• To coordinate communications with Student Leaders, including drop-in sessions
- To organise mediation initiatives and resolve conflict between Student Leaders as issues arise.
- To build and maintain relationships with University staff relevant to the post (Timetabling, PAF, Safety Office, Course Officers, Security, Catering/Bar Manager, Head of Student Support). Liaising with staff and other external parties to share/seek information relating to Student Groups
- To build and maintain relationships with externals and third-party groups relevant to the delivery of Student Groups (suppliers, venues, trainers, local community groups, charities, other students’ unions).
- To ensure all documents and webpages relating to the running of Student Groups are annually updated, including revising the Societies Handbook annually (previously Regulations).
- To lead on the creation, facilitation and evaluation of a training programme that ensures Student Leaders have the skills to effectively run their group; including understanding all processes and EDI responsibilities
- To advise Student Leaders on matters including increasing membership, acquiring funding, increasing activity, dealing with challenges, and membership support
- To raise Safeguarding concerns relating to Student Groups to the SU Head of Communities and escalate to City St George’s where applicable.
2. To oversee the delivery and development of Union and student-led activity and events on and off campus to foster a sense of community
- Deliver a programme of Union and student-led activity, both in person and online catering for a wide range of demographics
- Identify and work with the University and external partners to expand the provision of events / entertainments for City St George’s students
- Contribute to the Union’s wider events programme, including Welcome Week.
- Coordinate events including booking venues, artists and managing sales.
- Directly support students to run events by providing resources, support and specialist knowledge
- To complete risk-assessments and any other relevant events administration required for the delivery of any activity
3. General
- Represent and be an ambassador for the Union
- To support the delivery of Students’ Union Officer and Assembly priorities across the year as needed
- To provide briefings and policy updates to the Students’ Union Officers and other elected Student Leaders as required
Skills and experience
Knowledge of legal / operational requirements and risks associated with volunteer activities and events
- Experience working with, and supporting students and/or volunteers
- Relevant experience providing effective administrative support
- Experience of administrating events, including consideration of health & safety requirements
- Experience of supporting a programme of events from inception to event delivery and evaluation
- Experience delivering outstanding customer service
Skills and Ability
- Ability to work with, and deliver for diverse communities of people
- Excellent verbal and written communication skills
- Ability to manage time and to strict deadlines
- Proficient with technology, including the ability to use Microsoft Office and online meeting tools
- Ability to work independently and as part of a team
- Commitment to equity and sustainability
Location
City St George's Students’ Union, Cranmer Terrace, London SW17 0RE
Additional information
This advert will expire at 23:59 on 15/9/26.
Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.
Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here
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Equality, Diversity and Inclusion Statement (EDI)
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.
We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages
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