Details
1117401
Middlesex University
28/09/2026
3 Months
35.5 hours per week, minimum 60% hours on campus
Not Applicable
Pay
£23.73
£2.86
Description
Role
You will work as a member of a team of mental health and wellbeing practitioners who support students who are experiencing emotional or mental health difficulties or who are experiencing significant life stressors such as domestic abuse or bereavement that are impacting on their ability to engage in safe and successful study.
As a mental health and wellbeing adviser, you will work collaboratively and compassionately with students to understand their experience and to suggest interventions and strategies to improve their circumstances.
You will guide students through available interventions within and beyond the university including statutory and third sector specialist organisations. You will be confident in risk assessment and management, taking a proactive and positive approach to managing student cases where there is risk to self, risk to studies or occasionally risks to the wider community, and enact appropriate processes (such as Support to Study) when necessary.
You will liaise with external support providers such as GPs, NHS Mental Health teams and Social Services regularly and ensure that students are linked in with appropriate support based on their needs.
You will act as a first point of contact for student and staff referrals via our Care and Concern referral pathway, making timely contact with students where they raise a concern about themselves or when other members of the MDX community raise concerns.
Where students meet the threshold for reasonable adjustments under the Equality Act, you will ensure disability support is offered to students, and working closely with other support teams you will provide proactive, assertive support to maximize positive student outcomes in continuation and attainment.
You will work in a collaborative, student-centred way to unpick and resolve complex and multi-issue challenges with students and colleagues across the university, ensuring students are informed and empowered to make the right decisions for them.
Duties and responsibilities
Contract details:
- Temporary contract until 18 December 2026.
- 35.5 hours per week.
- Minimum 60% campus attendance at Hendon.
- Enhanced DBS check required.
Please note: Applications will not be accepted from individuals who are currently studying at Middlesex University.
Active professional registration is an essential requirement for this role.
1. Assessments and Intervention:
- Conduct initial appointments with students and formulate collaborative intervention and support plans, including as appropriate follow-up appointments, onward signposting, referrals, liaison, self-help resources, and social prescribing.
- Act as a first responder to students referred via Care and Concern pathway.
- Ensure interactions are documented appropriately and students receive timely, clear, and engaging communication.
2. Case Management including Safety, Safeguarding, and Crisis Management:
- Effectively manage a caseload of students requiring ongoing mental health and wellbeing support and/or external support liaison.
- Conduct student-centred risk assessments and formulate collaborative safety plans for students including those experiencing mental health crises, acute mental health symptoms, suicidal thoughts or engaging in self-harming behaviours or whose safety is being impacted by others or who are impacting on the safety of others.
- Incorporate risk assessment and other available information to prioritise casework.
- Have transparent conversations with students on a range of sensitive subjects, including providing support to students who are being investigated under a university process or who may need to consider taking a break from their studies to prioritise their health before returning to safe and successful study.
- Make referrals to external agencies and liaise with statutory and third sector services as appropriate.
3. Coordination and Referral:
- Liaise regularly with external support providers such as GPs, NHS Mental Health teams, and Social Services, building credible relationships and ensuring students are linked with appropriate support based on their needs.
- Coordinate with other university services and teams and refer students to internal teams and external resources to ensure holistic, integrated support.
4. Training and Development:
- Design and deliver workshops, information sessions, and training to a range of audiences on a variety of relevant topics.
- Create, co-create and curate resources with students and relevant stakeholders within and outside the university that are focused on promotion of good mental health and wellbeing.
5. Service Evaluation and Improvement:
- Use data and feedback to identify what is working well and where there are gaps in service provision.
- Evaluate interventions using a range of methods including student views and feedback, continuation data and other sources of information.
- Propose improvements or amendments to regulations, policies, and processes based on student experiences and interactions.
- Promote the mental health and wellbeing service and contribute to the development of strategies that enhance the student experience.
Skills and experience
Education / Qualifications
Essential:
- A recognised professional qualification in a relevant field such as Mental Health Nursing, Occupational Therapy, Social Work, Professional Youth Work with active registration with professional regulatory body (NMC, HCPC, SWE, NYA).
- Evidence of continuing professional development required to maintain registration.
Experience:
Essential:
- Experience of supporting people with a range of mental health and emotional health difficulties, including those who present a risk to their own safety and/or the safety of others or who are impacted by the behavior of others.
- Risk assessment and risk mitigation experience.
Desirable:
- Experience of working in UK health, social care, or third sector service setting in London or another large city context.
- Experience of working in Higher Education support setting.
- Experience of multi-disciplinary and cross-team working.
Knowledge:
Essential:
- Understanding of Higher Education context and the challenges students may face during their studies.
- Demonstrable knowledge and understanding of the wide range of mental health conditions such as anxiety, depression, eating disorders, personality disorders, psychosis and their potential to impact on ability to engage in safe and successful study and university life.
- Understanding and awareness of mental health and other relevant legislation (e.g. Mental Health Act 1983, Equality Act 2010, Mental Capacity Act 2005, Human Rights Act 1998, General Data Protection Regulations).
Skills:
Essential:
- Ability to communicate complex information in a straightforward and student-centered manner.
- Ability to communicate effectively with a wide range of stakeholders.
- Excellent organisational skills including the ability to make decisions or recommendations based on data and after consultation with appropriate stakeholders.
- Ability to prioritise work and work with a high level of autonomy to meet demanding deadlines;
- Ability to work with people experiencing high levels of distress and remain calm and compassionate.
- Ability to develop positive collaborative relationships with students, maintain professional boundaries and encourage others to do the same.
- Commitment to continuing professional development and continuous improvement.
Equality Diversity and Inclusion
Essential:
- Demonstrable commitment to fairness and the principles of equality and inclusion.
- Knowledge and understanding of the Office for Students’ Equality of Opportunity RiskRegister (EORR) and ability to devise and deliver targeted interventions to mitigate these risks.
Location
Hendon
Benefits
M U Services Limited
Middlesex University has established a wholly owned subsidiary, MU Services Limited, to provide professional services to the University. Staff of MU Services Limited will work alongside Middlesex University staff and will be employed by MU Services Limited. All University policies and procedures and the University Professional Services Staff Handbook will apply to MU Services Limited staff during their employment, unless where expressly stated otherwise.
Flexibility:
Please note that given the need for flexibility in order to meet the changing requirements of the University, the duties and location of this post and the role of the post-holder may be changed after consultation. The balance of duties may vary over time and will be reviewed as part of the appraisal process.
Parking at Hendon campus
There are currently Regular Parking Permits and Pre-Paid Parking options available to new joiners. Further details are available on the Travel and transport page on the staff intranet. Please note if the number of applications becomes oversubscribed these parking options could be withdrawn at any point.
Information for Disabled Staff
Staff and visitors with their own current blue badge have access to free parking on campus. All blue badge holders should present a copy of their blue badge to the security office in the Quad. Holders will be given car park access up to the date of expiry of their blue badge.
Public Transport
Our Hendon Campus is well served by public transport with buses, London underground and British Rail services all within a short walk of the campus. You can get detailed journey information from TfL (www.tfl.gov.uk) and have a look at our directions and location to help plan your travel: http://www.mdx.ac.uk/aboutus/Location/hendon/directions/index.aspx
We value diversity and strive to create a fairer, more equitable work environment for our staff and students.
Additional information
The postholder should actively follow Middlesex University policies and procedures and maintain an awareness and observation of Fire and Health & Safety Regulations.
Standard paragraphs for posts requiring a DBS certificate
This post is exempt from the Rehabilitation of Offenders Act 1974 and requires a Disclosure and Barring Service certificate. You are therefore required to disclose details of any criminal record. ALL criminal convictions, cautions, reprimands or final warnings, even if they would otherwise be regarded as spent under this Act must be disclosed, as well as any other information that may have a bearing on your suitability for the post, including pending prosecutions.
The University will apply for a DBS certificate before your appointment is confirmed.
Application Deadline: 16 September 2026
Interview date: 25 September 2026