Details
1116987
City St Georges University of London
04/09/2026
1 Month
Times vary by date, but between 8:30am - 5:30pm- SEE ADVERT FOR SPECIFIC DATES AND TIMES
Uniform Provided
Pay
£13.88
£1.68
Description
Role
The Students Record team are currently seeking 2 x Student Ambassador Supervisors to co-ordinate and oversee 17 other Student Ambassadors to ensure excellent customer service is provided to new and returning City St George's students during Welcome 2026.
YOU MUST BE ABLE TO COMMIT TO THE FOLLOWING DATES AND HOURS:
- Friday 4th September, 9am - 4pm
- Monday 7th September, 9am– 5pm
- Wednesday 9th September, 10am - 4pm
- Monday 14th September, 9am - 5pm
- Tuesday 15th September, 9:30am - 4:30pm
- Wednesday 16th September, 10am - 4pm
- Monday 21st September, 9am - 5pm
- Wednesday 23rd September, 9:30am - 4:30pm
- Monday 28th September, 9am - 5pm
- Tuesday 29th September, 9:30am - 4:30pm
- Wednesday 30th September, 9:30am - 4:30pm
- Thursday 1st October, 9:30am - 4:30pm
- Friday 2nd October , 9:30am - 12:30pm
Duties and responsibilities
To provide excellent customer service to new and returning City St George's students during Welcome 2026.
- To co-ordinate and supervise 17 other Student Ambassadors, making sure there is adequate cover (particularly over lunch) and identifying/managing any problems (such as overcrowding).
- To offer new students a warm and friendly welcome to the ID card venue.
- To answer questions and provide support for new students and ensure that they are directed to the best on-site service to assist them.
- To assist the Registration staff with helping students navigating the ID card venue, managing queues, ensuring students are queuing in the right place for the correct reason.
- To assist in the production of City St George's ID cards - finding the student on the system, taking their photo and creating their ID card.
- To report in to the Hiring Manager at the start and end of each day to record working hours and break time
The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post, Department, School and the University.
Skills and experience
Knowledge:
- The post holders must have experience of the work carried out by Student Ambassadors.
- A good understanding of the customer service levels expected of Student Ambassadors.
- A good understanding of the layout of the University Campus, and where essential services are based.
Skills:
- Excellent communication skills suitable for a variety of different settings and audiences.
- Good technical skills, to enable the Ambassador to pick up the process for creating an ID card quickly.
- Evidence of reliability and commitment.
- Excellent interpersonal skills.
- Enthusiastic and positive approach to university life and higher education.
- Good time management skills.
- Ability to work successfully as part of a team.
- Empathy towards new students many of whom may never have been to London before.
- Ability to supervise and direct other Student Ambassadors.
Experience:
- Current City St George's Student Ambassador.
- Work experience with young people, either paid or voluntary.
- Experience of working with a team
- Experience of supervising others.
Please note: Full training will be provided on the 04th September 2026
Location
Rhind Building, Northampton Square - Clerkenwell Campus.
Additional information
hind Building, Northampton Square - Clerkenwell Campus.
Additional informationDate and Hours:
- Friday 4th September, 9am - 4pm
- Monday 7th September, 9am– 5pm
- Wednesday 9th September, 10am - 4pm
- Monday 14th September, 9am - 5pm
- Tuesday 15th September, 9:30am - 4:30pm
- Wednesday 16th September, 10am - 4pm
- Monday 21st September, 9am - 5pm
- Wednesday 23rd September, 9:30am - 4:30pm
- Monday 28th September, 9am - 5pm
- Tuesday 29th September, 9:30am - 4:30pm
- Wednesday 30th September, 9:30am - 4:30pm
- Thursday 1st October, 9:30am - 4:30pm
- Friday 2nd October , 9:30am - 12:30pm
PLEASE ONLY APPLY IF YOU CAN COMMIT TO ALL SHIFTS.
This advert will expire at 23:59 on Monday 31st August 2026
Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.
Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here
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Equality, Diversity and Inclusion Statement (EDI)
City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.
We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages
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