Details
1116950
University of Nottingham
27/08/2026
Other - See Job
Daily 4-5 hours a day; potential for additional hours. Highest demand for the role is at the start of the week
Not Applicable
Pay
-
-
Description
Role
Unitemps are acting as an Employment Business, supplying temporary workers, in relation to this vacancy.
The University Clinical Aptitude Test (UCAT) is an admissions test, used by a consortium of UK and international partner universities to help select applicants to their medical and dental degree programmes. The UCAT Consortium is a national organisation based at the University of Nottingham. More details regarding the test and the organisation can be found on the UCAT website: ucat.ac.uk
The test is currently being delivered, with around 45,000 candidates expected to test by the end of September.
The UCAT team (n=3) is based at the University of Nottingham but largely works remotely. You will work alongside existing team members to ensure test candidates are well supported during this period.
Start Date: ASAP
Length of Assignment: To 6th October.
Working Hours: Daily 4-5 hours a day; potential for additional hours. Highest demand for the role is at the start of the week
Pay Rate: £14:00
Holiday Pay: 1.69
Location: Remote
Dress Code: N/A
CLOSING DATE: 06/09/26 Please note that the role may close early to applications – apply as soon as possible to avoid disappointment.
Duties and responsibilities
Your role will involve a broad range of candidate support processes including:
- Approving and advising (through email/secure messages) on access arrangements
- Undertaking investigations into candidate incidents during testing and advising them on outcomes.
- Supporting candidates who will not be or were not fit to test and advising them regarding options.
- Responding to general candidate queries regarding booking and sitting the test.
You may be involved in supporting processes around results delivery to universities. Once testing is finished you may be involved in reviewing various aspects of delivery to feed into improving services in 2027.
Skills and experience
Skills
- Excellent customer service skills
- Excellent communication skills, both verbal and written
- Excellent organisational skills with the ability to prioritise workloads and demonstrate flexibility
- Good knowledge of Microsoft Office suite of tools.
- Judgement and understanding of how to respond to and route a diverse range of enquiries
- Understanding the importance of confidentiality
- Ability to be diplomatic in sensitive situations
Knowledge and experience
- Experience of working in a customer focused environment
- Experience of working with spreadsheets
- Experience of administrative roles and support.
- Experience of working with people from a range of backgrounds.
- Proven ability to manage confidential situations and information with discretion.
Location
Remote
Additional information
This role is being advertised by the Unitemps team at the University of Nottingham, which is part of the Careers and Employability Service. Unitemps is acting as an employment business, supplying temporary workers in relation to this vacancy. We are acting on behalf of a reputable Nottingham company to fill this position.
If you require any reasonable adjustments to be made during the recruitment process on account of a disability or other health-related condition, or if you have any questions about this role, please contact the team at recruit.unitemps@nottingham.ac.uk
To hear about our other roles, please register online at https://portal.unitemps.com/register/candidate and sign up to emailed job alerts.
By applying for this role, you are agreeing to that we will share your application information with the recruiter for this role within UoN. Your details will be processed in accordance with our Privacy Notice which can be found on our website. If your application is successful, you will need to complete an eligibility to work check prior to commencing work.
How to apply
To Apply, please click HERE