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Assistant Accommodation Advisor - Summer Temp

Details


1116669


UCL


31/08/2026


2 Months


36.5


Smart Casual

Pay


£14.85


£2.78

Description

Role

Unitemps are recruiting for a Assistant Accommodation Advisor within the Student Accommodation department. The role is to work the date of 31st August 2026 and will run until 30th October 2026 full-time at 36.5 hours per week. Payment is set at £14.85+ holiday pay per hour and the role will be CAMPUS based.

The Assistant Accommodation Advisor is required to provide operational cover between 8:00am and 7:00pm, Monday to Friday, and 9:00am to 5:00pm on Saturdays. Working hours and shift patterns will be determined by the Line Manager.
During the summer period, hours will be worked on a five days in seven rota, which will include weekend working as required.
The normal working week is 36.5 hours, with a 42-minute unpaid break each working day.
 
The role involves providing a meet and greet front of house service as well as supporting all back office functions, providing administration support on one designated site. Supporting open days, intake days and departures as well as assisting day to day visitors, students and external contacts.

Duties and responsibilities

  • Providing general administrative support to the Accommodation Team
  • Assisting with building compliance checks and maintaining associated records
  • Supporting the effective day-to-day operation of the accommodation sites
  • Responding to resident and stakeholder enquiries in a professional and timely manner
  • Ensuring compliance procedures and documentation are completed accurately
  • Maintaining UCL Accommodation and UCL filing and information systems including StarRez booking/resident system, hardcopy files and MS Excel spread sheets, ensuring customer data is accurate, secure and compliant with the Data Protection Act and all UCL policies.
  • Undertaking general administration duties, to including processing StarRez resident admin and rent payments, supporting check in and check out
  • Assisting with ad hoc and cyclical projects (e.g. summer turnaround/commercial on-site activities)
  • Conducting and logging room/communal area inspections
  • Undertaking additional duties and tasks as requested by the UCL Accommodation management team

Skills and experience

  • A good general education with sound literacy and numeracy skills
  • Previous experience of working in the accommodation, hospitality or retail sectors
  • Previous experience of working in a similar customer facing administration role
  • Highly skilled in understanding, empathising and delivering against customer needs
  • Computer literate with the ability to use Microsoft Office
  • Self-motivated and possessing the ability to work on own initiative
  • Ability to manage own time effectively, prioritising tasks when required, multitasking and meeting deadlines
  • Ability to work at pace whilst maintaining a high level of accuracy and attention to detail

Location
Campus

Benefits

Please note to be eligible to work within this role, you must have the right to work in the UK, be physically based in the UK and be able to travel to our London based office for a RTW check (if required). This job will close for applications at 11.59pm on 25th August 2026. Interviews will be held shortly after.

Unitemps reserves the right to close this advert for applications prior to the date specified above, if a high volume of suitable applications are received.

If you have a full-time contract of employment with UCL, you are not able to work through UCL Unitemps at the same time.

Unitemps payroll is monthly, one month in arrears, please see the payroll dates here.

DBS: Please note: This roles requires DBS Check. 'Unitemps is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment’ 

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