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Student Engagement Officer

Details


1116638


City St Georges University of London


27/08/2026


3 Months


Monday to Friday, 9am to 5pm


Smart Casual

Pay


£19.02


£2.30

Description

Role
A student support role focused on wellbeing, attendance, reasonable adjustments and helping students access the support they need.

Duties and responsibilities

  • Supporting with student attendance monitoring and visa compliance.
  • Supporting with the distribution and implementation of Student Support Plans for reasonable adjustments in assessments and in class.
  • Provide guidance and support to students in relation to their Student Support Plans (SSPs) and reasonable adjustments, helping them to understand how these apply within the context of their course and ensuring they can effectively access the support available.
  • Participating in delivering Welcome Induction events.
  • Responding to student enquiries relating to wellbeing with adequate signposting.
  • Working in partnership with specialist services to ensure students are supported appropriately.
  • Maintain accurate records and systems to support engagement monitoring, reporting, and compliance requirements (e.g. SEAtS, eAttend, where applicable).

Skills and experience

  • Effectively plan and prioritise a varied workload.
  • Confident in using Microsoft Office, in particular Excel and Word.
  • Experience of using record systems to access data and record notes.
  • Apply policies and procedures consistently while recognising when flexibility or referral is required.
  • Empathetic communication style when dealing with sensitive matters.
  • Understanding of GDPR compliance.
  • Ability to communicate clearly and confidently with students, academic colleagues, and professional services staff, both verbally and in writing.
  • Excellent attention to detail.
  • Understanding of wellbeing issues that impact students.

Location
Northampton Square, London, EC1V 0HB

Additional information
Start Date: 27/08/26 (subject to change)

End Date: 19/11/26
Working Hours: 09:00-17:00
Interviews: 25/08/26
 

This advert will expire at 23:59 on 20/08/26

Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.

Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here

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Equality, Diversity and Inclusion Statement (EDI)

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages

 

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