Details
1116279
University of Surrey
21/09/2026
2 Months
Monday-Friday, 35 hours per week.
Smart Casual
Pay
£14.97
£1.81
Description
Role
The University of Surrey are seeking a temporary Administrative Assistant.
Duties and responsibilities
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A typical day centres on providing administrative and coordination support to the SurreyConnects platform (which hosts a lot of our mentoring) and the wider alumni engagement programme.
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The day usually starts with checking and responding to emails from alumni, students and internal colleagues. This involves confidently drafting clear, professional written communications, responding to mentoring or user access queries, sending welcome and follow‑up messages, and escalating more complex issues to senior colleagues where appropriate.
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An essential part of the role is accurate system and record management. This includes approving user access to SurreyConnects, updating volunteer activity and engagement on databases such as Raiser’s Edge, maintaining trackers, and ensuring information is complete, consistent and recorded correctly. High accuracy and attention to detail are essential, as records are used for reporting, stewardship and evaluation.
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Throughout the day, the role supports multiple mentoring and engagement activities. This can include helping to coordinate mentoring programmes, monitoring engagement levels, updating platform content or resources, preparing basic reports and KPI information, and maintaining schedules for regular data pulls and updates.
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The role also provides practical administrative support for events and engagement activity, such as mentoring promotions, presentations, careers‑related activity or alumni gatherings. This may involve preparing materials, liaising with colleagues, responding to volunteer queries, and updating records following events.
Skills and experience
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Strong administrative and organisational skills.
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High accuracy and attention to detail, confident with written communications.
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Experience of using a database, and a good working knowledge of MS Office.
Location
University of Surrey