Details
1116212
Middlesex University
01/09/2026
Other - See Job
8 hours per week
Not Applicable
Pay
£14.80
£1.79
Description
Role
Applications open for current MDX students only
This is a hands-on build role. You will work closely with your line manager, who owns the design direction and quality, while you lead the technical development. It is an opportunity to gain paid, real-world experience building automated systems that are used across the University, and to see your work make a direct difference to the student experience.
Duties and responsibilities
You will be accountable for:
- Building a working digital feedback tool within MDXSU's Microsoft 365 environment, to the agreed design and quality standard.
- Developing reliable automated workflows that move feedback from submission through to notification, chase, and response without manual staff input.
- Delivering a tool that is accessible, easy to use, and trusted by students and staff.
- Producing clear documentation and standard operational processes (SOPs) so the tool can be maintained and developed by the team beyond your time in the role.
- Upholding MDXSU's values, equal opportunities policies, and data protection regulations in all aspects of the build, given the role handles student data.
In order to fulfil these accountabilities, you will be expected to:
- Build and test the SharePoint Lists structure that holds feedback and rep records, tagged by faculty, school, programme, module and year.
- Create the MS Forms for feedback submission and related processes.
- Build and maintain Power Automate flows for notifications, chase reminders, status updates and escalation.
- Develop the public-facing 'you said, we did' page so resolved feedback is visible by programme.
- Build relationships with staff across the Students Union, in particular our marketing and communications team.
- Set up and test access for different user types: students, SVLs, Faculty Leaders, officers, academics and SU staff.
- Test the tool with users, gather feedback, and iterate on the build.
- Keep clear documentation and SOPs as you go and provide regular progress updates to your line manager.
- Take part in regular project team meetings and one-to-ones with your line manager.
Skills and experience
Eligibility:
- Current Middlesex University student, enrolled in the 2026-27 academic year - Essential
Knowledge and Experience:
- Demonstrable experience building automated workflows, in Power Automate or comparable low-code or automation tools (for example Power Apps, Zapier, Make, or similar) - Essential
- Confident working within the Microsoft 365 environment, including SharePoint and Forms - Essential
- Direct experience with Power Automate and SharePoint Lists specifically - Desirable
- Experience working with forms, data, or feedback and ticketing systems - Desirable
- Understanding of MDXSU and academic representation at Middlesex University - Desirable
- Experience working as an SVL, the process of an SVL and understanding of the feedback mechanisms students are currently using. - Desirable
Attributes and Skills:
- Able to take an agreed design and build it independently, with good problem-solving instincts - Essential
- Organised, reliable, and able to manage your own workload to deadlines - Essential
- Clear communicator, able to explain technical work to non-technical colleagues - Essential
- Careful and conscientious when handling student data - Essential
- Proactive and willing to test, learn, and improve as you build - Essential
- Commitment to equal opportunities and to improving the experience of a diverse student body - Essential
Location
MDXSU Office and remote, as agreed
Benefits
Development Opportunities
As the Student Developer, you will:
- Gain paid, real-world experience designing and building an automated system used across a university.
- Strengthen technical skills in Power Automate, SharePoint and the wider Microsoft 365 stack.
- Develop transferable skills such as project delivery, documentation, stakeholder communication, and working to a brief.
- Work closely with your line manager through regular one-to-ones and a personal development plan, with mentoring and coaching built in.
- Strengthen your CV with paid experience delivering a real digital product from design to rollout.
- See your work make a direct, visible difference to the student experience.
Working Pattern and Support
This role is designed around your studies. Hours are weighted toward the August to September build phase and lighter once the tool is live, and flexibility around assessment and deadline periods is built into the role from the start rather than managed informally. You will have a clear scope, guidance on recording your hours from day one, and a consistent one-to-one and development structure with your line manager throughout.
Additional information
Application Deadline: 16th August at 23:59pm
Interview date: 27th August (candidates must be available for the specific interview date for the role, interviews will be on-campus)
Training: 3rd Sep (morning)
Start Date: Late August/early September
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