Details
1115885
Middlesex University
01/10/2026
Ongoing
Working hours from 6.15 am - 10.15pm Monday to Sunday. Actual daily hours by arrangement.
Not Applicable
Pay
£11.94
£1.44
Description
Role
Minimum of a level 2 Fitness Instructor or equivalent qualification required
Overall Purpose:To support the full time Fitness Instructors and club management in the provision of a friendly and effective service for all University community and external users. The postholder will be required to work as part of a team to provide a high quality leisure experience for all users.
Duties and responsibilities
Principal Duties:
- Providing group and 1 to 1 induction’s for new members, under the direction of the Sports Operations Manager.
- Provide an attentive service to all users of the fitness centre, encouraging regular use of the facility and retention of membership, in line with business objectives.
- To assist the full-time Fitness Instructors work with other members of the fitness team to deliver promotions/events/competitions, as required.
- To undertake general cleaning duties within the club as may be required and to report any faults, breakage’s, or damage to a duty manager.
- To undertake receptionist duties, as required, processing memberships, taking bookings, and processing payments in line with Payment Card Industry standards and recommended guidelines.
- To maintain a working knowledge of current health and safety standards and ensure working practices and procedures conform to current legislation.
Skills and experience
Education/Qualifications:
Essential:
- Level 2 YMCA/ACSM Fitness Instructor or equivalent.
Desirable:
- Current First Aid Certificate.
- Other fitness/coaching qualifications.
- Personal Training qualification.
- Customer Service training
Experience:
Desirable:
- Recent work within a Gym/Leisure environment or equivalent.Experience of working in a customer facing role.
Knowledge/Skills:
Essential:
- Knowledge of how to plan a variety of training programmes.
- Knowledge of how to undertake routine cleaning tasks to a high standard.
- Sound knowledge of up to date issues in health, fitness and sport.
- Excellent customer care and interpersonal skills.
Personal Qualities:
Essential:
- Good communication skills, especially a friendly and outgoing manner.
- Must be highly motivated and able to work well as part of a team.
Location
The Fitness Pod, Middlesex University
Benefits
Hours:
Working hours from 6.15 am - 10.15pm Monday to Sunday. Actual daily hours by arrangement.
Leave:
20 days per annum pro rata.
Additional information
Application Deadline: 30/09/2026 11:59pm