Details
1115342
Middlesex University
05/10/2026
Other - See Job
Given the need for flexibility, the duties/location of this post and the role of the post-holder may alter, however the Course Ambassador will work three hours per week, with room for additional hours to be added depending on the task allocated.
Not Applicable
Pay
-
-
Description
Role
The role below is only for Current Middlesex University Students
To represent and promote Middlesex University to prospective undergraduate students throughout their journey to university. You will provide in-depth insight into your course and what it’s like to be a student at Middlesex. Your main goal is to be a friendly point of contact that encourages and inspires prospects to choose Middlesex as their top university choice and enroll with us.
Duties and responsibilities
As an Undergraduate (UG) Course Ambassador at Middlesex, you will:
Get involved with our Undergraduate events
- Participate in UG Open Day subject talks and answer questions from parents and students regarding the course and subject area, and act as their point of contact throughout the event.
- Participate in UG Applicant Day subject sessions and give insight into life as a student. You’ll sit on Q&A panels, knowledgeably and positively answering questions throughout the event.
- Take part in additional events involving UG student recruitment, conversion and student engagement, acting as the students’ point of contact throughout events (e.g STEM Festival, NHS Careers Fair, Taster Days)
- Attend external fairs (i.e. UCAS, UKUni) to initiate personal contact and talk about your experiences of your course area and life at Middlesex.
Flex your creative muscles
- Be part of fun photoshoot sessions with your fellow students or help produce photographs to support content across the Marketing and Recruitment initiatives.
- Help produce video content, both of yourself and with other Course Ambassadors, for use on university webpages and in CRM (marketing emails).
- Write blog posts, as required, on various activities relating to your experiences of Middlesex University, living in London, your course and your student lifestyle.
- Post on social media as required, encouraging prospects to engage online and attend events.
- Provide quotes, testimonials, and other written copies to be used across recruitment activities.
Support and engage prospective students/applicants and perform other relevant duties
- Respond to questions from students through the Unibuddy online chat platform.
- Call prospective students who are interested in studying your subject. This may be to encourage event booking or to answer questions they may have about studying at MDX.
- Attend compulsory training sessions for specialised events.
- Any other duties required by Middlesex University which are consistent with the role.
Skills and experience
Essential:
- You are friendly, enthusiastic, and passionate about Middlesex University and your course.
- You are a current UG student in the 2nd, 3rd or final year of Undergraduate study or in the 1st Year if you have completed a full Foundation Year.
- You can confidently and positively promote your course and your UG student experience at Middlesex University
- You have excellent communication skills, both written and verbal
- Evidence of strong self-motivation and ability to meet agreed objectives on own initiative
- Evidence of effective time-management skills and the ability to prioritise workload
- Good knowledge of the UCAS system and UK Further / Higher Education environment
- Must be confident speaking to prospective students through telephone campaigns and live chats
- Must be willing to participate in video and still image shoots
Desirable:
- Involvement in Middlesex University Students’ Union, Societies, Sports, Volunteering and other extracurricular activities
- Good relationships with Academic Staff from your subject area
- Knowledge of student services and facilities available at Middlesex University
- Experience in giving advice/guidance about Higher Education to young people
- Strong digital marketing expertise and interest
- Interest/ experience in blog writing/ content management
- Experience making outbound recruitment/retention calls
- Conducting Outbound calls and using the Unibuddy platform.
- Ability to create videos and to edit videos to be engaging
- Exhibit strong customer service skills, both face-to-face and through digital media
- Be able and willing to share a broad range of relatable experiences and circumstances with our prospective students. See the application for a list of relevant criteria.
Location
Hendon Campus/Online
Benefits
Pay Rate: £17.20
Holiday Pay: £2.08
Job Duration: 10 months with the possibility of extension for continuing students.
Interview Dates:
- 28th September – 2nd October
Start Date:
- Training to take place during (w/c 5th Oct 2026)
- Start of normal duties in week commencing (12th October 2026 TBC)
Important Dates:
- There are a range of crucial dates throughout the student journey for which you will be required to be working. Please ensure you include any planned leave in your application.
- Important events include Open Days, Virtual Events, Open Evenings, Applicant Days, Preparation Day, External fairs and VIP events.
- Compulsory confirmed event dates: Sun 18th October 2026, Sat 21st Nov 2026, 2027 TBC
How to apply
Please complete the Application Form online. This will take at least 30 minutes:
You will also need to upload a video of yourself! Instructions are on the application form.
Deadline: 11.59pm Sunday 20th September 2026
If you are in your 2nd or 3rd / final year of any of the courses listed below, we are looking for a Course Ambassador for your subject area. Please do not apply if your course is not on this list as we have already recruited to all other areas. You can only apply for the course area that you actually study in, under the Cluster column. If you believe your course of study is missing from one of the sections that are on this list, please contact CAScheme@mdx.ac.uk to check before applying.
