Registration Administrator 2026/2027

Reference
1115097

Branch
De Montfort University (Leicester)

Start date
16/08/2026

Duration
Other - See Job

Hours and days
See advert

Dress code
Not Applicable

Rate of pay
£12.79

Holiday rate
£2.00

Role

Due to the nature of this role, we will not be able to accept any student applications.

Unitemps is a University-owned temporary staffing agency that operates in various universities, including De Montfort University (DMU). There are several benefits to working with Unitemps at DMU:

Networking Opportunities: Through Unitemps, you may have the chance to work with various departments and individuals at the university. This can help you expand your network and establish connections that may be valuable for your future career.

Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job.

Career Progression: Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement.

Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth.

More information on the DMU Branch can be found HERE.

The role: 

We are looking to recruit an online Registration triage support administrator

The role is to support students who register for their course on line and act as triage across the university as required.

Working hours for this role are as follows:

Shift basis 7.45am to 4.00/4.15pm or 10.45am to 7.00pm Four days between Monday to Friday and one day on Saturday or Sunday from 10.00am to 4.00pm each week on a rota basis

Assignment dates - 17th August to 28th September 2026

Duties and responsibilities

Act as first point of contact for all enquires

Provide support to students who raise issues regarding their online registration.

Reset log in passwords

Resolving query/issue resolution

Liaise with other colleagues across the university to support the student’s online registration.

Handle incoming calls.

Work in partnership with other departments

Work flexibly and react swiftly when priorities change

Work with attention to detail and adhere to tight time scales

Assisting in ensuring compliance with the university’s policies and procedures including data protection.

Have an excellent customer focused approach with the ability to build a rapport and work with other individuals. Good team player.

To perform additional duties with the job grade as reasonably required from time to time.

Promote the existing customer services we have to offer within our service.

Treat all staff, students, contractors and visitors with dignity and respect. Provide a service that complies with the Equality Act 2010, eliminating unlawful discrimination, advancing equality of opportunity and fostering good relations with particular attention to the protected characteristics as and when required.

Skills and experience

Knowledge and experience of using Microsoft office, word, outlook, Excel and other databases.

Effective communication and interpersonal skills

Good time keeping

Flexible and able to demonstrate an enthusiastic and willingness approach to their work with the interest to learn new skills.

Have an excellent customer focused approach with the ability to build a rapport and work with other across the university as well as the team.  Good team player.

Location
De Montfort University - Campus based only

Additional information
This advert will close as soon as sufficient applications have been received.

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