Details
1114358
University of Warwick
15/07/2026
Other - See Job
36.5 hours (1.0 FTE), 5 days over 7 (some evening and occasional weekend work)
Smart Casual
Pay
£16.46
£1.99
Description
Role
This is an exciting opportunity to work in a multi-award-winning team (https://www.wbs.ac.uk/news/schools-1-2-million-virtual-classroom-wins-global-education-award/) within Warwick Business School. The SmartStage team helps innovate the way WBS approaches its online, live delivery of education. The postholder will, in the main, be operating our SmartStage facility and providing high-quality live-streaming for the business school. SmartStage (https://vimeo.com/933332771) is an immersive, augmented reality video environment which allows the presenters to see and interact with the content around them, such as graphics and even holograms. This stage will be used for the delivery of synchronous, online events.
The role holder will proactively support members of faculty in using our teaching technologies, in particular our innovative live-streaming environments including XR facilities. This will include day-to-day administration, development and technical support during live sessions. The role holder will play a key role in the development of innovative teaching by working with a range of presenters, in order to support and develop them to use the technologies. The Live Streaming Production Coordinator will liaise with colleagues, members of faculty and external stakeholders to support in the design, creation, administration and delivery of best in class online teaching events, ensuring an excellent student experience. They will provide expertise, advice and technical support, resolving issues quickly and thoroughly, escalating when necessary.
This role could be a good fit for people with a background in media and video production, live production (theatre or education), broadcast and/or others.
Please note that due to the nature of this role and business operation requirements, the successful applicant will be required to work the majority of their time on campus. They will also need to be available to occasionally work evenings and weekends when required. However, they will only ever be required to work 5 days in 7.
For any informal queries, please contact Jo Semwayo (Jo.Semwayo@wbs.ac.uk).Duties and responsibilities
Pedagogical support
- Provide individual and group training and orientation visits.
- Create training materials, guides and standard operating procedures as required.
- Coordinate with stakeholders and arrange set-up prior to events.
- Actively provide guidance to members of Faculty and staff in order to optimise their use of live streaming and XR technologies.
- Where necessary, advise on best practices and possibilities for enhancement.
Technical support and development
- Provide technical support to staff using the live streaming and XR technologies.
- Camera operation and live mixing during events.
- Anticipate and fix technical issues in an efficient and appropriate manner, reassuring users and taking ownership.
- Receive and resolve inquiries, escalating as necessary.
- Produce subtitles and other assistive media as required.
Innovation and Design
- Source and adapt new 3D elements and assets for use with live streaming technologies.
- Advise and guide Members of Faculty and staff in developing and implementing new ideas.
- Design and re-design of teaching materials for optimal use, including accessibility.
- Create design documents, storyboards, templates and prototypes that enable Members of Faculty and staff to visualise activities with live streaming and XR technologies and adapt plans according to their feedback and teaching preferences.
Administration and process maintenance and development
Provide general administration, ensuring the operational effectiveness of available technologies under the remit of the team. This includes maintaining booking processes, managing enquiries, anticipating demand and prioritisation in conjunction with their colleagues.
Support and development of projects and processes
- Undertake other relevant projects (in relation to teaching materials, live streaming or other) in collaboration with colleagues.
- Contribute to the evaluation of emerging digital learning products, platforms and solutions. Identify and participate in continuous professional development as appropriate. Perform miscellaneous support duties as assigned.
Skills and experience
- Qualified to degree level or equivalent professional experience
- Experience of creating and maintaining digital resources for learning
- Experience of organising and running live online events and/or producing media/audio-visual content
- Demonstrable experience of working both independently and as part of a team
- Experience of providing technical support and troubleshooting
- Excellent interpersonal skills and a collaborative, supportive and professional style
- Have confidence and ability to deliver training and guidance to a range of colleagues and various levels of seniority
- Strong organisational skills with the ability to manage time and conflicting priorities effectively
- Ability to work with and influence key stakeholders
- Flexibility in adapting to changing circumstances and new developments
- Have a demonstrable degree of creativity and innovation in their approach to work and an eye for design
- Strong IT skills, including knowledge of software packages used in the development of multimedia-based learning resources for online delivery, such as Photoshop or other Adobe software, and/or knowledge of 3D Graphics software such as Unreal Engine
- Knowledge of video camera operation and filming pre-production processes
Location
On campus (with some working from home)
Additional information
- Start and end date: 15 July 26 (ASAP) until 25 December 26.
- Deadline to apply: Midnight on Tuesday 7th July.
- Please provide a CV and cover letter with your application.
Please note upon applying for this role you are consenting to your contact details being shared directly with the hiring manager.
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