Details
1112957
University of Warwick
22/06/2026
Other - See Job
40 hours a week Monday to Friday between 7am and 8pm
Uniform Provided
Pay
£29,350
£29,350
Description
Role
You will be working for a world leading Facilities company, supervising a team of Mobile Cleaners across:
Cardiff, Bridgend, Barry, Caephilily, Newport, Abergavenny and Cwmbran
Duties and responsibilities
- upport account management teams to ensure best in class delivery and performance across all accounts through frontline delivery.
- Work in collaboration with the job management team to ensure performance is in-line with all contractual SLA/KPI requirements.
- Supports and guide team to achieve contract specific service levels
- Conduct a regular planned visit with each cleaner ensuring each is visited every 6 weeks as a minimum.
- Assist Sector Manager in the recruitment and vetting process ensuring 100% compliance. and vacancies filled within 48 hours.
- Ensuring team follow company procedures and systems as laid down in the Employment handbook.
- Adhere to specific Client’s security procedures and policies at all times, ensuring all staff are trained.
- To maintain relationships with customers and fellow employees.
- Control and maintenance of all consumable stocks at each site.
- Audits are conducted as per agreed frequency
- Ensurg all staff use the T&A system correctly and responsible for training and performance management of individuals where this doesn’t happen reducing anomaly arbitrations.
- Fortnightly payroll completion for each employee
Skills and experience
- Experience in comparable management roles.
- Full UK Driving licence
- Ability to communicate with and support front-line colleagues effectively.
- Ability to manage client expectations and deliver customer-focused solutions
- Excellent communication and problem-solving skills, outstanding customer service with remote business groups
- Must be flexible, adaptable and proactive
- Ability to effectively manage priorities and projects
- Able to build relationships in a professional manner with internal stakeholders.
Location
Cardiff
Benefits
Company Van, Fuel Card and phone