Details
1112860
Liverpool John Moores University
07/09/2026
Other - See Job
5 per week. 150hrs in total
Smart Casual
Pay
£13.45
£1.62
Description
Role
****Ringfenced to current LJMU students or applicant for 2026/27 with confirmed offer ONLY****
Student Living Assistants (SLAs) are LJMU students employed as members of staff. They assist LJMU students in partner hall accommodation. They also assist the Student Advice and Wellbeing (SAW) department at student and applicant events.
SLAs are a form of peer support. They play a key role in delivering the Student Living initiative with a specific remit. They are a point of contact for new and current students who have concerns about their accommodation or any other aspects of their lives.
What do SLAs do?
- SLAs enable students to link in with support, activities and social networks that will enhance their experience and wellbeing
- SLAs are an additional point of contact for any issues, queries or problems that arise in accommodation. They act as signposts for the various University, JMSU and external services. These services can help students address the difficulties they may face
- SLAs support students in accessing and engaging in events and activities
- SLAs help put a friendly student face on the programme of events and support available to students
- SLAs support Student Advice and Wellbeing with events and activities to help students and applicants
To do this effectively, SLAs need to be aware of the policies and procedures of the University. Contact with students will be both in person and using appropriate virtual mediums.
Duties and responsibilities
Main Duties
Under the direction of LJMU staff and in line with University guidelines, procedures, and mandatory training, Student Living Assistants (SLAs) may undertake the following responsibilities:
Pastoral Support
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Act as a point of contact for students, referring them to the Accommodation & Student Living team and other relevant LJMU services.
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Provide pastoral support and signposting to appropriate support services.
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Maintain awareness of common student issues, including budgeting, mental wellbeing, and accessing University support.
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Act as a positive role model for students living in accommodation.
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Maintain awareness of accommodation policies and procedures, liaising with Hall Managers and accommodation staff where required.
Student Living and Events
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Support and facilitate activities within the Student Living Programme.
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Assist with welcome and induction events delivered by halls, LJMU, Student Advice and Wellbeing, or JMSU.
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Support the planning and promotion of events, activities, and social media content designed to enhance the student experience.
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Contribute to wellbeing and community-building initiatives throughout the academic year.
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Provide administrative support for the Student Living Programme.
Open Days and Applicant Events
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Support the delivery of University events, including Open Days and Applicant Days.
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Represent LJMU appropriately at accommodation sites during events and activities.
General Responsibilities
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Provide reception cover for Student Advice and Wellbeing when required.
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Attend regular meetings with SLAs, line managers, and Accommodation & Student Living staff.
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Maintain knowledge of key LJMU policies, procedures, and student rights and responsibilities.
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Undertake any other duties appropriate to the role.
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Demonstrate commitment to LJMU values, regulations, and equality and diversity principles.
Skills and experience
Essential:
- Current LJMU student or applicant for 2026/27 with confirmed offer
- Experience of living in student accommodation
- Knowledge of support services at LJMU
- Approachable and good interpersonal skills
- Experience of supporting events and activities and encouraging participation.
- Able to work under own initiative and as part of a team
- Knowledgeable about current student issues including those relating to communal living
- Able to observe procedures, e.g. maintaining confidentiality
- Excellent listening and communication skills
- Demonstrate motivation to help and support people from a variety of backgrounds
- Knowledge and use of online platforms including Zoom and MS Teams
Desirable
- Experience of using and developing engaging content on social media platforms such as Instagram, Twitter, Facebook, TikTok etc.
- Experience of developing events and activities and encouraging participation
- Experience of mentoring, youth work, student welfare or other related role
- Second language skills (i.e. other than English)
We encourage applications for this post from under-represented groups such as members of the LGBTQIA+ communities, care experienced students, neurodiverse and representatives of ethnically diverse groups.
International students are welcome to apply but are only able to work a maximum of 20 hours per week in total for all employment.
Location
TBD
Additional information
****Ringfenced to current LJMU students or applicant for 2026/27 with confirmed offer ONLY****