Details
1112414
University of Warwick
01/06/2026
Other - See Job
36.5 Monday - Friday
Smart Casual
Pay
£16.46
£1.99
Description
Role
To organise and provide high quality administrative support for the management, administration, and delivery of the Department of Computer Science’s taught programmes, leading on key areas of work such as management of the exams process (including marks) to support the Programme Administrator and Taught Programmes Manager.
Duties and responsibilities
Student and Course Administration
Share in the planning, implementation, and evaluation of the annual cycle for the taught programmes, working in collaboration with the Programme Administrator, Directors of Studies, and other senior colleagues. The typical range of duties include allocating optional modules, seminar group allocation, room allocation and bookings, maintaining module diets, processing course transfers, marks management, signposting student wellbeing issues, and dealing with enquiries.
Support the development of taught programmes and associated activities by supporting relevant departmental committees and groups (i.e. manage meeting arrangements, minute taking, event coordination).
Support the quality assurance of the taught programmes by administering module evaluations, module approvals, and working with colleagues to ensure Annual Module and Course Reviews are completed and submitted to the University on time.
Plan, organise and distribute information and documentation relating to the delivery of the taught programmes for students and academic staff to ensure that all literature is up to date and ready for circulation at the appropriate time. Contribute content to printed and online marketing and public engagement material.
Examination and Assessment
Plan and oversee the cycle of examination administration, including supporting the exams marks process and co-ordinating the recording and implementation of alternative arrangements and reasonable adjustments for students who have declared a disability.
Share in overseeing the planning and coordination of progression, ensuring that documentation is collated and submitted on time, that student records are kept up to date, following up on outcomes and liaising with students, Internal and External Examiners, and the Modules, Marks and Assessment Team.
Student Experience and Support
Help answer enquiries relating to authorised absences, changes of study location, temporary and permanent withdrawal etc., escalating complex enquiries to the Programme Administrator, and working with other colleagues in the Team to ensure appropriate follow-on actions are taken.
Support the Student Engagement & Experience Coordinator with the annual production and ongoing maintenance of documentation such as student handbooks, module web pages, Moodle and Intranet pages and other forms of communication and publicity, ensuring webpages regarding taught programme administration are kept up to date and accurate and share in the planning and delivery of the arrangements for Welcome Week, student social events, and Open Days which will require occasional weekend work.
Additional Responsibilities
Undertake any other duties in support of the wider student support teams or the Senior Management Team in the department, this includes supporting at open and offer holder days, this will include occasional weekend working.
There is an expectation that the postholder will work on campus based in the Student Support Office 5 days a week, but this can be negotiated for the right candidate.
Skills and experience
- Excellent IT skills, including an up-to-date and comprehensive knowledge of Microsoft Office, and the willingness to learn new IT platforms and skills.
- Excellent administrative and organisational skills with the ability to manage multiple, tight deadlines.
- Excellent verbal and written communication skills, with strong interpersonal skills and the ability to build rapport and develop effective and positive working relationships with staff and students.
- Ability to deal confidentially with sensitive issues and to be patient, welcoming and friendly.
- Ability to work independently and as part of a team with evidence of having contributed positively to team culture and working environment.
- Excellent attention to detail and proven problem-solving capability with evidence of continuous improvement / review of systems and working practices to ensure efficiency.
- Ability to work professionally, proactively and collaboratively with all colleagues and stakeholders.
- An understanding of customer service principles and a proven track record of delivering excellent customer service.
Experience of using student record platforms.
Location
On campus
Additional information
Advert closes at Midnight on 25th May