Details
1097412
University of Surrey
25/05/2026
3 Months
Monday-Friday - 9am-5pm
Smart Casual
Pay
£14.97
£1.81
Description
Role
The University of Surrey are seeking a recent graduate to work with the Advancement Office as an administrator/coordinator.
- Providing administrative and coordination support to the SurreyConnects platform (which hosts a lot of our mentoring) and the wider alumni engagement programme.
£14.97 per hour.
£1.81 per our holiday pay.
To start as soon as possible for up to 3 months.
Full time - Monday to Friday, 9am-5pm.
Duties and responsibilities
- The day usually starts with checking and responding to emails from alumni, students and internal colleagues. This involves confidently drafting clear, professional written communications, responding to mentoring or user access queries, sending welcome and follow up messages, and escalating more complex issues to senior colleagues where appropriate.
- An essential part of the role is accurate system and record management. This includes approving user access to SurreyConnects, updating volunteer activity and engagement on databases such as Raiser’s Edge, maintaining trackers, and ensuring information is complete, consistent and recorded correctly. High accuracy and attention to detail are essential, as records are used for reporting, stewardship and evaluation.
- Throughout the day, the role supports multiple mentoring and engagement activities. This can include helping to coordinate mentoring programmes, monitoring engagement levels, updating platform content or resources, preparing basic reports and KPI information, and maintaining schedules for regular data pulls and updates.
- The role also provides practical administrative support for events and engagement activity, such as mentoring promotions, presentations, careers related activity or alumni gatherings. This may involve preparing materials, liaising with colleagues, responding to volunteer queries, and updating records following events.
Skills and experience
- Microsoft Office is used extensively throughout the day, particularly Outlook for communications, Excel for tracking and reporting, and Word for documentation and templates. Experience or familiarity with volunteering or mentoring activity is helpful for understanding the context, but the day to day work is firmly grounded in strong administration, organisation, communication and database use.
Location
University of Surrey