MDXInternship Wellbeing & Student Support Intern

Details


1111734


Middlesex University


08/06/2026


2 Months


12 hours per week


Not Applicable

Pay


£14.80


£1.79

Description

Role

 
This internship is an exciting opportunity to gain hands-on experience within Student Success & Support, contributing to resources that directly enhance the student experience at Middlesex University.
 
You will work across key areas such as academic skills, wellbeing, inclusion, and student advice to help develop clear, accessible, and engaging resources for students. This includes creating guides on how to access support (e.g. registering with a GP, applying for funding or support schemes), curating wellbeing and psychoeducational content, and supporting the development of workshop materials.
 
You will also gain experience in collecting and analysing anonymised student feedback to identify trends and opportunities to improve how we communicate support services.
 
This role is ideal for someone interested in student experience, wellbeing, education, or content development. You will develop skills in research, communication, digital content creation, and data-informed thinking, while gaining insight into how universities support student success.

Duties and responsibilities

Research, review and curate student-facing support resources across areas such as:

  • Wellbeing and mental health (psychoeducational content)
  • Academic skills and study support
  • Disability and inclusion support
  • Student finance, housing, and practical guidance

Develop clear and accessible “how-to” guides for students (e.g. registering with a GP, applying for support such as DSA, understanding university processes).

Support the design and development of content for embedded wellbeing or student success workshops, working closely with our Student Engagement Team.

Review existing materials and suggest improvements to ensure they are student-friendly, inclusive, and easy to navigate.

Assist in collecting and analysing anonymised student feedback (e.g. surveys or engagement data) to identify key themes and areas for improvement.

Work collaboratively with different teams within Student Success & Support to ensure content is accurate and aligned.

Present findings, ideas, or outputs to the team at key points during the internship.

Participate in team meetings, training sessions, and reflective learning activities.

Skills and experience
Essential

  • Strong written communication skills, with the ability to explain information clearly and simply
  • Good organisational and time management skills
  • Ability to work both independently and as part of a team
  • Interest in student wellbeing, inclusion, or student support services
  • Attention to detail and ability to review and improve written content
  • Confidence using Microsoft Office (Word, PowerPoint, Excel)

Desirable

  • Experience creating content (e.g. guides, blogs, social media, or presentations)
  • Interest in education, psychology, wellbeing, or social policy
  • Basic understanding of student support services (e.g. finance, wellbeing, disability support)
  • Experience gathering or interpreting feedback or data

Location
Hendon campus (hybrid working may be considered)

Benefits

This internship offers a valuable opportunity to develop practical, transferable skills while making a real impact on the student experience.
 
You will:
•Gain experience working in a professional student support environment
•Develop skills in content creation, research, and communication
•Learn how universities design and deliver student support services
•Build confidence in presenting ideas and working on meaningful projects
•Receive mentoring and regular feedback from experienced staff
•Take part in structured learning, including reflective sessions led by the Careers and Futures service
 
This role supports the development of key Middlesex Graduate Competencies, including communication, collaboration, problem-solving, and personal development.
 
No extensive prior experience is required – we are looking for someone who is enthusiastic, curious, and keen to learn.
 

This role builds Leadership and Influence by contributing to student support and shaping student‑facing resources. It promotes an Entrepreneurial Mindset through developing and improving guidance and wellbeing content.

Graduate Competencies and skills you will gain on this role:

It strengthens Communication, Empathy and Inclusion by creating clear, accessible materials, while encouraging Curiosity and Learning through research into student support practices. The role also fosters collaboration, adaptability and resilience through cross‑team working and feedback, enhances problem‑solving through insight from student data, and develops Technological Agility through effective use of digital tools.

Additional information

Application Deadline: 24th May, 23:59

Interviews will take place between: 25th May – 2nd June.  

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