Arrivals Assistants

Reference
1111509

Branch
University of Warwick

Start date
17/08/2026

Duration
Other - See Job

Hours and days
24th September - 28th September (training in August - see details)

Dress code
Uniform Provided

Rate of pay
£13.45

Holiday rate
£1.62

Role

Please note: Only current Warwick students to apply

Arrivals Assistants play a key role in supporting the arrival process for all new students to the University. 

They will be responsible for helping to deliver Warwick’s moving in processes, designed to ensure a smooth flow of traffic and pleasant experience for students and their families. 

There are a few different roles depending on shift times and campus knowledge including but not limited to Key collection service and luggage assistance to accommodation. 

• Days of work will be between Thursday 24th September – Sunday 27th September with evening shifts available Monday 28th September (3am finish)
• Shift patterns available from 7.30am – 3am each day shifts will be between 6 hours or 9 hours long 
• Mandatory paid training will also need to be undertaken (you will only need to attend 1 session either w/c 17th August 2026 or w/c 24th August 2026 – training is only for 1 hour per session).
• Please only apply if you can commit to these dates.

To be considered for this assignment, in your cover letter, please ONLY include the below (no further information is required):

• Will you be a Warwick Student 26/27 Academic Year?
• Have you been as arrivals assistant before? If so which area did you work?
• Are you available from 24th – 28th September and for one of the training dates in August?
• If you have been an arrivals assistant before, would you like to be considered for the Arrivals Supervisor Role?
• Email address used to register with Unitemps and to be contacted at

Duties and responsibilities

The duties described are examples of the tasks you may be assigned to but not limited to: 

• Welcoming new students and their families, checking ID’s 
• Issuing room keys and ID cards 
• Supporting university traffic and car park flow across campus 
• Guiding students and their families to designated areas on campus 
• Being a point of contact and face of Warwick 
• Helping students with luggage in accommodation areas 

Skills and experience

Applicants need to be able to demonstrate the following: 

• Helpful, enthusiastic and friendly personality, particularly when dealing with nervous students and/or parents 
• Ability to carry out physically demanding work including assisting with luggage 
• Excellent team working skills 
• Reliability 
• Excellent time management skills 
• Ability to work under pressure and in a fast-paced environment 
• Ability to deliver outstanding customer service 
• Well-rounded knowledge of the Warwick campus 
• Ability to follow Health and Safety regulations, particularly when lifting and carrying heavy items or working in areas with vehicle movements 
• Commitment to the dates listed

Location
Multiple locations across campus

Additional information

• Advert closing date: Midnight on 12/5/26 (early applications are encouraged)

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