Details
1110492
University of Warwick
27/04/2026
Other - See Job
Monday to Friday 9am to 5pm
Business Dress
Pay
£30,000
£35,000
Description
Role
Are you a strategic communicator with a passion for engagement and making a real impact in education? We’re looking for a Communications Manager to lead and deliver communications across a large-scale contract supporting 164 primary schools.
This is a unique opportunity to shape how schools, parents, and communities connect—driving engagement, satisfaction, and long-term gThe Communications Manager is responsible for managing and delivering all communications across a single, large-scale contract covering 164 primary schools. The role supports engagement with parents, teachers, school leaders and students, ensuring consistent, clear and engaging communication that enhances customer satisfaction, contract performance and long-term growth. The role plays a critical part in pre‑contract engagement, working with the Key Account Director, Brand Manager and contract leadership to ensure a smooth, well‑communicated transition and strong engagement prior to go‑live.rowth.
My client is a world leading Facilities company. They have contracts with Education, NHS, Government Bodies and Financial Institutions.
Duties and responsibilities
Communications & Engagement
- Lead and deliver the overall communication strategy
- Manage digital communication platforms
- Create and distribute campaigns, menus, and updates
- Ensure all communications are inclusive, accessible, and on-brand
- Collaborate closely with Brand and leadership teams
Pre-Contract Mobilisation
- Lead engagement activity ahead of contract go-live
- Plan and deliver roadshows across up to 80 schools
- Drive early adoption of communication platforms
- Build awareness, trust, and excitement within school communities
Strategic Growth
- Support growth through targeted engagement campaigns
- Identify opportunities to increase participation and uptake
- Contribute to account planning and performance reviews
Stakeholder & Community Engagement
- Work with school leaders, teachers, and community partners
- Tailor communication approaches for individual schools
- Support events, launches, and engagement initiatives
Insight & Reporting
- Design and manage surveys and feedback tools
- Produce monthly reports aligned to KPIs
- Use data and insights to drive continuous improvement
Client Relationship Management
- Support client meetings with clear, data-driven reporting
- Build strong, transparent relationships with stakeholders
Skills and experience
- Proven experience in communications or marketing
- Excellent written and verbal communication skills
- Experience managing digital communication platforms
- Strong stakeholder engagement experience (multi-site preferred)
- Experience in education or public sector environments (desirable)
- Data-driven mindset with reporting experience (desirable)
What We’re Looking For
- A confident, approachable communicator
- Highly organised with strong planning skills
- Strategic thinker with attention to detail
- Passionate about customer experience and engagement
Location
East Sussex