Details
1110149
University of Warwick
06/04/2026
Other - See Job
15 hours total, during Monday to Friday
Uniform Provided
Pay
£13.01
£1.57
Description
Role
- Be responsible to establish and maintain exceptional working relationships with Warwick Sport’s internal and external client base, supporting and contributing to Warwick Sport’s income generating activities.
- To ensure through skilled planning, organisation, and administration that objectives of the Business Development team are met to support the Warwick Sport business.
- To maintain and enhance the reputation of the University of Warwick as a premier sports venue for multiple users.
- Working hours are: Ideally two days a week to start with, 15 hours in total starting at 8:30 or 9:00am during Monday to Friday. Flexible hours, depending on business needs.
- This assignment is initially for 1 year.
Duties and responsibilities
- To form a close professional working relationship with all Warwick Sport clients to provide a friendly and helpful service and establish and maintain relationships to promote repeat business.
- Maintain accurate client records in accordance with university procedures and GDPR.
- Finance and Budget - To be responsible for ensuring that banking procedures are correctly applied.
- To work with the Business Development team to ensure continuous improvement in system and procedures by constantly assessing and creating new routines of work, which result in the highest quality of service delivery.
- E.g. Emails for the membership inbox, cancelation and freeze forms
Skills and experience
- Excellent customer service and interpersonal skills
- IT skills – being able to use Microsoft and Gladstone (willing to learn)
- An enthusiastic ‘can-do’ approach and willingness to ‘go the extra mile’
- Good organisational skills with attention to detail
- The ability to work in a team or alone
- The ability to prioritise workloads and use own initiative when required.
- Grade C or above at English and Maths GCSE or equivalent
Location
Warwick Sport
Additional information
- Advert closing date: Midnight on 26/3/26
- Interview date: TBC
- Start date: ASAP after successful interview