Details
1110056
University of Staffordshire
20/04/2026
Temp - Perm
Monday - Friday. 40 hours per week
Smart Casual
Pay
£13.46
£1.62
Description
Role
The Installations Coordinator is responsible for planning, scheduling, and coordinating installation activities to ensure projects are delivered on time, within scope, and to a high standard of quality. This role acts as the central point of contact between customers, installation teams, suppliers, and internal departments, ensuring smooth communication and efficient delivery of services.
Working days and hours are Monday - Friday, 40 hours per week (some flexibility). Hours can be worked between 8am and 4:30. Again there is some flexibility to allow for childcare etc.
Competitive salary £28,000 per annum rising to £31,000 per annum following a successful initial 12 month period.
Duties and responsibilities
- Coordinate and schedule installation jobs, allocating resources and managing timelines
- Act as the main point of contact for customers before, during, and after installation
- Liaise with installation teams to ensure they have the correct equipment, materials, and information
- Track job progress and proactively resolve scheduling conflicts or delays
- Prepare and issue work orders, job packs, and installation documentation
- Maintain accurate records of installations, costs, and completion status
- Communicate with suppliers and logistics to ensure timely delivery of materials
- Handle customer queries, changes to scope, and follow-ups professionally
- Support the Sales and Logistics Manager with reporting and performance metrics
- Ensure installations comply with health & safety standards and company procedures
Skills and experience
Essential:
- Strong organisational and time management skills
- Excellent communication skills (phone, email, and in person)
- Problem-solving mindset with attention to detail
Desirable:
- Experience in an installation-based environment (e.g., construction, telecoms, IT, solar, AV)
- Knowledge of logistics, supply chain, or field service operations
- Basic understanding of health & safety regulations
Personal Attributes
- Calm under pressure and adaptable to changing priorities
- Customer-focused and solutions-oriented
- Proactive and reliable
- Strong team player with the confidence to coordinate across departments
Location
Alsager
Benefits
- Competitive Salary
- Holiday Pay
- Pension Scheme
- Opportunities for progression and training
- Supportive team environment