Details
1109819
University of Warwick
30/03/2026
Other - See Job
Varied shifts as needed. Typical hours of work would be between Monday to Friday, 7am to 6pm. Candidates must have availability between 11am and 3pm as this is the busiest service period.
Black trousers black shoes
Pay
£12.60
£1.52
Description
Role
As a member of the Food & Beverage operations team, you’ll deliver outstanding customer service to a broad range of customers. You’ll assist in the effective operation of the Food & Beverage offer in a variety of duties, which could include serving food to customers, processing transactions on the till, basic food and beverage preparation, maintaining presentation standards and supervised kitchen tasks. You’ll do everything possible to maximise sales so that the profit can be reinvested into continuing to improve our University’s Food and Beverage spaces and offers.
Hours and days
Varied shifts as needed. Typical hours of work would be between Monday to Friday, 7am to 6pm. Candidates must have availability between 11am and 3pm as this is the busiest service period - please include your availability on your CV or covering letter.
Duties and responsibilities
Exceptional service
You’ll deliver exceptional service, every time, for all customers by understanding what they want and finding ways to go the extra mile for them. You’ll maintain high standards of presentation of food and drink at all times.
Great teamworkYou’ll help to create a great sense of teamwork with your enthusiasm and supportive approach, working with other staff to achieve our objectives and communicate our key messages to customers. You’ll start to develop your coaching skills by supporting your team to contribute to the success of the operation.
Maximising sales
You’ll seek out opportunities to sell products by developing your product knowledge to share with customers, be aware of sales targets and use every opportunity to exceed them. You’ll process till transactions with efficiency and friendliness.
Preparation and service
You’ll be involved in the preparation and serving of food and drinks in line with defined recipes, specifications and portion sizes, ensuring that you follow all safety and hygiene requirements.
Standards of preparation
You’ll present the Food & Beverage operations to agreed standards so that customers enjoy a comfortable and welcoming environment. You’ll undertake washing up and general cleaning duties to maintain high presentation and cleanliness at all times.
Working safely
You’ll ensure you comply with all relevant legislation, University and Warwick Food Group policies to minimise the risk to staff, students and customers.
Due to the operating hours of Warwick Food Group, the role holder will be required to work shifts between the hours of 7am and midnight, including weekends. The role holder will be required to work in one or more of the Warwick Food Group outlets as required by business needs. A duty manager is always on campus. The role holder may be required to work in other University departments and/or perform any other reasonable tasks if required by business needs.
Skills and experience
- Barista training or experience in making coffee
- Experience working in food service or food preparation
- Passion for delivering excellent levels of customer service and communication
- Positive can-do attitude, willing to learn new skills and work in multiple locations
- Attention to detail and ability to closely follow instructions and policies
- The ability to prioritise work and work in a fast-paced environment
- Enjoys working as part of a team
- Ability to work under own initiative
- Good level of numeracy and the ability to handle transactions
- Good level of literacy; the ability to read, write and fluently speak the English language
- Flexible approach to working hours, with the ability to carry out early and late shifts on a rota basis
- Experience of working shifts up to 10 hours performing tasks such as lifting, carrying, mopping and serving food (list of tasks not exhaustive)
Location
On campus
Additional information
Applications Close midnight 18/03/26 - Please note, by applying for this role you are consenting to your contact details being shared directly with the hiring manager.
If you need support with uniform, please contact the Unitemps team directly and/or contact Warwick Wardrobe directly here: https://warwick.ac.uk/services/careers/events/get_workwear_wardrobe/
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