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UCL Student Welcome Ambassador 2026/2027

Details


1109744


UCL


15/06/2026


Other - See Job


Variable


Not Applicable

Pay


-


-

Description

Role

The UCL Welcome Ambassador Programme runs every year and provides current UCL students of all nationalities and levels of study, the chance to work with UCL staff members and help run events and services related to the welcome and induction of new UCL students.
 
Welcome Ambassadors play a key role in creating a friendly and supportive environment for new students. They provide guidance, directions, and information to help students navigate both the UCL Bloomsbury and UCL East campuses.

Duties and responsibilities
Attend one of the compulsory training sessions in September.

Maintain punctuality and professionalism within your role.
Be a welcoming, friendly and visible presence on campus.
Act as general welcome ambassador, lead campus tours, manage queues, run information points, and help with the management and running of welcome activities (such as International Events, Welcome Fair, and ID and Help desk rooms).
Provide information and advice to new and current students and staff on campus.
Work alongside and communicate with other Welcome Ambassadors, and when necessary, refer more specific queries to a Senior Welcome Ambassador.
Respond to emails and admin requests promptly.

Skills and experience

Person specification 

  • Essential Criteria
  • Must be studying for a degree at UCL. This can be at undergraduate or postgraduate level
  • Knowledge of UCL services across the organisation (e.g. Student Support and Wellbeing, Library Services, Careers, Student Funding, Student’s Union).
  • Excellent communication skills, with the ability to adapt your approach to different student groups, colleagues, staff and visitors.
  • Ability to work as part of a team.
  • Able to work in high intensity environments.
  • Ability to observe and follow set procedures and guidance.
  • Excellent personal organisation and conduct.
  • Ensure accurate timekeeping and punctuality.
  • Enthusiasm for UCL and keen to support fellow students settle into university life.
  • Ability to ask for help or more information when you need it.
  • Being open to change, and role-modelling empathy and kindness.

Desirable Criteria:

Familiarity with UCL East Campus.Previous experience with Campus Tour Delivery.

Location
UCL

Additional information
General

Follow and actively promote the UCL Ways of Working.
Carry out any other duties within the scope, spirit and purpose of the job as requested by the line manager.
This job description may be reviewed and be subject to amendment in consultation with the post holder.
 
Role Hourly Pay Rate: £14.85 + £2.78 holiday pay

How to apply

 
The form will be open from 02/03/2026 to 9:00 am on 08/04/2026.Please note that even if you subsequently find out that you are unable to commit to the dates of the UCL Welcome Ambassador Scheme, please still submit your application as it helps us build a profile of who wants to become a UCL Welcome Ambassador but is unable to do so.
 

For more information on the programme please feel free to check out our FAQs using the following link:

 

here.

 

If you are interested in being a UCL Welcome Ambassador for the 2026/2027 academic year, then please fill out the application form using the following link: Welcome Ambassador Application Form:

Click here.