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Residential Experience Ambassador (RA’s) – ResX T

Details


1109718


University of Nottingham


07/09/2026


12 Months


Resident Ambassadors are required to work a minimum of two shifts per week. Average of 8 hours. To be arranged with the Hiring Manager


Smart Casual

Pay


-


-

Description

Role

In the role of Residential Experience Ambassador (RA), you will contribute to the fulfilment of the Residential Experience (ResX) Team’s objectives by delivering events and activities that enhance the student experience within halls. Offering peer to peer support for low level wellness and settling in interventions to build a strong connection with the hall community. You will achieve this by energetically hosting and delivering a programme of events and activities which complement students’ academic studies and provide opportunities for connection, personal growth, and community building.

  • Start Date: 7/9/26
  • End Date: 5/9/27
  • Working Hours: To be arranged with the hiring manager
  • Pay Rate: £13.30 per hour
  • Holiday Pay Rate: £1.61 per hour
  • Location: All Halls owned by University of Nottingham Various PBSA Partners across Nottingham and Sutton Bonington campus'
  • Dress Code: Smart Casual

Duties and responsibilities

  • Events, Activities and Community Building
  • Host and facilitate a broad range of events and activities
  • Proactively approach and engage students to encourage participation
  • Identify students who may face barriers to participation and support inclusion
  • Encourage and promote equality, diversity and inclusion
  • Contribute ideas to the ResX events and activities programme
  • Prepare and distribute resources, posters and marketing materials
  • Promote key student experience themes (e.g. fire safety, consent, wellbeing)Represent ResX at University events including Welcome, Arrivals and Open Days
  • Record accurate attendance numbers and submit reports
  • Maintain departmental records and databases
  • Gather and report student feedback
  • Take photographs at events and activities
  • Set up and tidy event spaces (including cleaning and clearing away)Provide peer to peer support by holding conversations with residents, supporting those that are not engaging and responding to feedback from other students
  • Host sessions with residents and support transition
  • Door knocks to engage residents in professional manor of peer support
  • Reassure adequate reporting on interactions is logged on university systems to inform ResX staff and monitoring purposes Actively listen to students and make them feel heard and valued
  • Recognise service boundaries and signpost/escalate issues appropriately
  • Promote University policies including the Student Code of Conduct
  • Follow departmental and University policies at all times

Skills and experience

  • Excellent people and communication skills
  • Experience remaining calm in challenging situations
  • Ability to engage with diverse student groups
  • Peer support or mentoring experience
  • High enthusiasm and energy
  • Experience with SU societies or volunteering
  • Good written and interpersonal skills
  • Experience living in student accommodation
  • Ability to work as part of a team
  • Familiarity with UoN student support services
  • Respect for confidentiality
  • Basic IT skills
  • Strong time management skills
  • Problem-solving skills
  • Empathy, patience and professionalism

Other Conditions:

  • Attendance at all mandatory training sessions and Welcome & Arrivals activities is required
  • The University of Nottingham is an equal opportunities employer

Location
All Halls owned by University of Nottingham Various PBSA Partners across Nottingham and Sutton Bonnington

How to apply

Please apply here!

Ensure that you demonstrate how you meet the requirements outlined above in your written application. You will always need to tailor your application to the role you are applying for. Applications may close early if a suitable candidate is found, so apply early to avoid disappointment.

This role is being managed by The Flexible Staffing Team at the University of Nottingham, we are committed to promoting equality of opportunity, and we welcome applications from candidates who reflect the diversity of our communities.

If you require any reasonable adjustments to be made during the recruitment process on account of a disability or other health-related condition, please contact the team at FlexibleStaffing@nottingham.ac.uk

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This is a Unitemps role at the University of Nottingham which has been advertised by the Flexible Staffing Team. By applying for this role, you are agreeing to that we will share your application information with the recruiter for this role within UoN. Your details will be processed in accordance with our Privacy Notice which can be found on our website. If your application is successful, you will need to complete an eligibility to work check prior to commencing work.