Student Accommodation and Welfare Administrator

Details


1109661


City St Georges University of London


23/03/2026


Other - See Job


Monday to Friday, 9am to 5pm


Smart Casual

Pay


£16.70


£2.02

Description

Role
The Student Experience Team at the Tooting campus are looking for a Student Accommodation and Welfare Administrator to support their team as soon as possible.

Duties and responsibilities

• To work with the Student Services Manager, providing administrative support with the welfare inbox, student communication and student case management.

• To provide support to the Student Welfare team in responding to, and updating case notes on Report and Support, student reporting platform.

• To provide administrative support and take minutes for the Weekly Welfare Group.

• To support the Student Accommodation team in updating the Halls Handbook.

• To review and update the Accommodation policies for the new academic year.

• To update the UUK Accommodation Code of Practice portal for the elements assigned to Student Services.

Skills and experience

• Experience working in case management/healthcare environment 

• Experience of processing and securely sharing and storing confidential data

• IT systems knowledge; specific competence in the use of Microsoft Office packages, a minimum of intermediate level skills in Excel, Word• Educated to A-level, or an equivalent level of work experience

• Experience of working in a varied and fast paced environment

• Experience of working on own initiative with minimum supervision, but also to work cooperatively collaboratively and supportively within a team.

• Excellent interpersonal and communication skills, including high quality written communication

• Excellent organisational skills including the ability to plan, prioritise and manage varied and fast paced flows of work

• A high level of accuracy and meticulous attention to detail

• Ability to distinguish between conflicting demands; scheduling and planning work in order to meet priorities and deadlines

• Clear, considerate, and responsive when working with colleagues. Including communication on time frames and requirements for reporting and follow ups

• Strong skills in diary management, minute taking

Location
Tooting campus

Additional information
Start Date: ASAP

End Date: 24/04/2026
Working hours: Monday - Friday, 9am - 5pm
Interviews: Will potentially be an informal call 
 

This advert will expire at 23:59 on Thursday 12th March 2026

 

Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.

 

Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here

 

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Equality, Diversity and Inclusion Statement (EDI)

 

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

 

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages

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