Customer Service Host

Details


1109030


University of Gloucestershire


04/03/2026


6 Months


Candidates will be required to work on a shift basis and agreed rota.


Smart Casual

Pay


£12.21


£1.47

Description

Role
We are seeking two Customer service hosts for Members and Visitors to a brand new indoor sporting entertainment venue/experience opening in Cheltenham. 

You will provide a first-class service to anyone visiting the site and seek to maximise repeat bookings, membership sales and revenue while on site. 

Duties and responsibilities

  • Meet and greet with FAQ responses - training will be given. 
  • Technical assistance for bookings and bay use - training will be given. 
  • Bar service, cleaning and efficient stock handling. 
  • Liaise with golf equipment stores for customers as required 
  • Basic site maintenance, cleaning duties and clearing.

Skills and experience

  • Successful candidate will have experience working in hospitality sector. 
  • An understanding of golf would be an advantage. 
  • Candidates will be willing to work at bar, reception, golf bays and lounge area to ensure a first class customer experience.

Location
Cheltenham

Benefits
N/A

Additional information
Working hours will be based on a rota/shift pattern and align with the core site opening hours of 10am-10pm 

Start date ASAP

4th-5th March training onwards

 

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