Information Assistant

Reference
1108774

Branch
University of Warwick

Start date
14/04/2026

Duration
Other - See Job

Hours and days
9 hours per week ; Tuesdays & Thursdays (timings to be agreed between manager and worker)

Dress code
Smart Casual

Rate of pay
£13.01

Holiday rate
£1.57

Role

You will be part of a campaign team of callers who will be contacting Warwick Business School finalists (students in their final year of study) and/or alumni (former students) to ask them about their intended/actual plans after graduation. The aim of the project is to encourage our finalists and graduates to complete an online form to share their updated contact and details of employment/further study.

The data collected will be used by various teams across WBS, including within our CareersPlus & Employer Relations and Marketing teams – please note the Information Assistant role will not involve analysing the data collected during the campaign.

Duties and responsibilities

• Contact students/alumni individually via telephone/instant messaging apps e.g. WeChat, WhatsApp, LinkedIn
• Accurately record the responses of each individual on a written form in English during or immediately after the conversation has taken place
• Transfer data from these individual responses onto an Excel spreadsheet
• A mobile phone and a laptop will be provided, with full training and guidance given.

Skills and experience

Essential:

• Excellent problem- solving skills, with an ability to self-direct work when required.
• Confident communicating in written and spoken English, able to engage in a friendly manner when speaking to a variety of people both on the telephone and via email/instant message
• Excellent organisational skills, and motivated to achieve personal and team goals.
• An understanding of the need for confidentiality and discretion when handling personal information.
• Proficient use of Microsoft Excel and LinkedIn would be an advantage.

Desirable:

• Prior experience working on a telephone calling campaign

Location
Working on campus.

Additional information

• Predicted interview date - Tuesday 17th March 26
• Start and end date: Tuesday 14th April – Saturday 25th July 2026
• Deadline to apply: Tuesday 03 March 26

Please provide a CV and cover letter with your application.

Please note upon applying for this role you are consenting to your contact details being shared directly with the hiring manager.

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