Details
1107749
University of Edinburgh
01/06/2026
3 Months
35 hours per week, worked between Monday-Friday (9-5)
Not Applicable
Pay
£13.55
£2.45
Description
Role
The University of Edinburgh’s Information Services Group (ISG) are hiring an undergraduate student to work this summer as a Media Services Intern. The key purpose of this role is to assist in the investigation and analysis of data across a broad range of our media services (Media Hopper Replay, Media Hopper Create, Replay Scheduler, Captioning Service). The successful student will gather evidence to inform a business case for potential improvements and related investments to these services.
Within this role, you will gain practical experience in data analysis, building evidence-based cases to support improvements and investments, and stakeholder management. You will join the Media Services Review team who are responsible for the management of the university central media services, Media Hopper Replay and Media Hopper Create.
You can expect to start work on the 1st June 2026 and work until the 21st August 2026. You will work 35 hours per week (Monday to Friday) in a hybrid working pattern split between working from home (commutable distance from Edinburgh), and in Forrest Hill. You will be required to attend the office a minimum of two days per week. You will be paid £13.55 per hour, plus £2.45 per hour holiday pay. Payment is one month in arrears, meaning your first payment date (should this position start when expected) will be 28th July 2026.
For more information on what to expect as an ISG Summer Intern and to hear from previous interns, please see our 2026 Summer Internships Webpage.
Duties and responsibilities
- Investigating and analysing data (e.g., how much people are using the service, how they are using the service, and what for) from centrally managed media services;
- Incorporating additional relevant data sources to support future service enhancements;
- Engaging with stakeholders to discuss trends and identify potential pain points;
- Collaborating effectively with interns from related disciplines, such as those working on lecture recording services, to enhance both your internship and project outcomes;
- Building evidence-based cases for service improvements to contribute to the broader business case;
- Writing articles and blog posts.
Skills and experience
Essential criteria:
- A current University of Edinburgh undergraduate student (you must be a matriculated student for the duration of your employment). Internships are open to all undergraduate students, except those in their final year of study;
- Based in the UK for the duration of the work, within commutable distance of Edinburgh, and able to work on campus (we cannot accommodate individuals working overseas due to tax and legal implications), and able to attend a Right to Work Check in person if needed;
- You must be able to attend an in-person interview on campus between the 23rd March and 6th April 2026;
- Demonstrable proficiency in data manipulation tools, with the ability to interpret and analyse data sets to identify trends and insights;
- Evidence of excellent verbal and written communication skills with the ability to collaborate effectively with a range of stakeholders;
- A proven ability to clearly evidence and present insights from data through visualisations and reports;
- Evidence of strong time management skills, with the ability to prioritise workload;
- Demonstrable familiarity with the media tools ((Media Hopper Replay, Media Hopper Create, Replay Scheduler, Captioning Service), formats and platforms.
Desirable criteria:
- Studies in data science, informatics, computer science or a related field;
- Evidence of strong presentation skills;
- A solid understanding of business case components, particularly within the context of Information Services in the learning and teaching environment.
Location
Hybrid, split between working from home and in 5 Forrest Hill (EH1 2QL).
Benefits
- The full range of benefits as a Summer Intern is available on our 2026 Summer Internships Webpage;
- Being part of a welcoming community of over 50 ISG Summer Interns with opportunities to network, whilst working in a supportive and nurturing environment with a strong emphasis on work/life balance;
- Training and development opportunities, run by experts across a range of fields;
- Opportunity to participate in the prestigious Edinburgh Award for Work Experience.
Additional information
To apply for this role, please upload a CV and covering letter as Word documents that are under 4mb, saved with ".doc" at the end, these should clearly state how you meet the criteria for the role. To have the best chance of being offered an interview, we encourage you to view our two-page Application Guidance and attend one of our short, online internship overview sessions, bookable via the University System (you must use your UoE student login).
We ask that you carefully consider which internships best suit your interests, skills, and career goals, and apply for a maximum of 3 ISG internships. To view all our internships on offer this summer, please see our Unitemps Adverts page.
Interviews for this internship are expected to be held between the 23rd March and the 6th April 2026, and will be in person.
The closing date for this advert is 23:59 on Sunday, 1st March. If you encounter any issues when applying, please e-mail unitemps@ed.ac.uk well in advance of the deadline, as we will only respond within office hours (9-5, Monday to Friday). Applications received after 23:59pm on 1st March will not be considered.