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Assurance Services Admin Assistant

Details


1107451


Heriot-Watt University


09/02/2026


3 Months


Around 17.5 hours per week


Smart Casual

Pay


£13.27


£1.60

Description

Role
We are recruiting an admin assistant to join the Governance and Legal Services team on a part-time basis. The Governance and Legal Services (GALS) Directorate supports sound, effective and accountable decision-making and stewardship of the University's resources and reputation. The team aims to deliver, enhance and adapt an effective and sustainable governance framework upholding the rights and obligations of all stakeholders, including international stakeholders. Our core objective is to protect Heriot-Watt University's reputation, brand, values heritage and assets through maintaining compliance with standards (legislation, codes of practice, etc.) to enhance value.

 
This is a hybrid role which will last around 3 months. The role holder will be expected to work around 17.5 hours per week.

Duties and responsibilities

  • To monitor travel declarations submitted by staff and students and follow up where appropriate, also providing advice and issuing consular letters as appropriate.
  • To monitor correspondence in the Assurance Services team mailbox, ensuring that appropriate responses are provided in a timely manner to queries submitted, also answering queries by phone, and face-to-face on occasion.
  • To provide administrative support to the insurance claims process for claims submitted against the University and on behalf of the University.
  • To provide advice and support to Schools and Services to update their risk registers correctly.
  • To support the production of high quality, timely reports required for key University Groups and Committees.
  • To provide administrative support and maintain the Universities Business Continuity Plan.
  • To support projects, particularly in the use of appropriate project templates and documentation.

Skills and experience
Essential

  • Educated to SCQF Level 6 (Highers) or similar or equivalent experience.
  • Experience of working within a similar environment as outlined above.
  • Competent in the use of IT packages including MS Excel and MS Word.
  • Well-developed interpersonal skills.
  • Demonstrable professional and proactive approach.
  • Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment.
  • Demonstrable provision of excellent customer service.

Desirable

  • Working knowledge of project management/administration processes and documentation.

Location
Heriot-Watt University Edinburgh Campus

Additional information

To Apply: This role is for current Heriot-Watt Students only. Please submit a relevant CV as well as a cover letter which clearly states your suitability and availability for this role. This advert is set to close at 23:59 on Sunday January 25th. Please note this advert may close early if sufficient applications are received prior to the closing date. 

For advice on CVs, cover letters and job applications, Heriot-Watt students can visit the Careers Service.

If you have any questions about the role or the application process, please email unitemps@hw.ac.uk.

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