Student Engagement Assistant

Reference
1107320

Branch
University of Surrey

Start date
26/01/2026

Duration
2 Months

Hours and days
Monday- Friday 9am-5pm.

Dress code
Smart Casual

Rate of pay
£14.97

Holiday rate
£1.81

Role
As a member of the Student Events and Communities team the role of Student Engagement Assistant will work with the Coordinator roles within the team supporting of the delivery of Student-Staff Liaison Committees (SSLCs), Welcome periods and student voice activities. The primary focus of the role is on administration of Student-Staff Liaison Committees, enabling extensive student engagement. 

Duties and responsibilities

• Assist the Student Engagement Coordinator with the planning and delivery of Student Staff Liaison Committees. Liaising directly with academic colleagues to coordinate logistics including scheduling dates, room bookings, calendar invites, and gathering and circulating reports.
• Assist with the writing, organisation and circulation of meeting minutes/notes. Ensuring accuracy and strong attention to detail to facilitate clear, accountable communication of student feedback and staff responses.
• Assist the Student Engagement Coordinator with the delivery and analysis of activity designed to gather student voice on a wide variety of topics. Activity will range from online surveys to focus groups.
• Support the Events and Communities team with the communication of its events and activities. Liaising with colleagues from Marketing and Communications to ensure the most effective means of communication to the student body.
• Provide other general assistance to the staff of the Events and Communities team in support of their activities as required.

Skills and experience

• The post holder will be actively involved in the delivery of the student engagement initiatives and committees. The post holder will operate with minimum day-to-day supervision with regards to the day-today planning, organising and performance of a range of tasks (to an agreed quality standard and specification). The post holder will have the latitude within their daily/weekly work routine to organise and prioritise their own work to ensure that key deadlines and objectives are met. This will include successfully managing any conflicting demands, possessing a basic awareness of the options available and being able to make effective and appropriate decisions, referring only to their line manager where appropriate. This post holder should have demonstrated proficiency in Microsoft Outlook, with a working knowledge of Microsoft Excel.
• The post holder will apply their judgement to address and resolve problems according to past precedents to meet the needs of the team, utilising the support of their line manager as required. The post holder is expected to work within the operational parameters of a broader team focused on supporting student engagement.
• The post holder is required to suggest improvements or developments to current working practices to ensure the smooth running of the service / activities they provide.
• The post holder has responsibility for ensuring their own wellbeing through compliance with well-established departmental policies, processes and procedures and applying them to their own area of work, including those governing Health and Safety.
• The post supports extensive engagement with students to ensure we are engaging with and listening to student voice in support of the delivery of an excellent student experience.
• The post holder does not have any line management responsibility.
• The post holder is required to support and contribute to the delivery of the Student Experience frontline services, including attendance at events such as Open Days, Ceremonies and Corporate events.
• The post holder is required to show flexibility in working outside of core office hours on occasions.
• The post-holder will be expected to contribute to University Welcome events in late September, and annual leave should not be taken between mid-September and mid-October.

Location
University of Surrey

Additional information
Desirable