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HR Officer - Tooting Campus

Details


1107236


City St Georges University of London


02/02/2026


2 Months


Monday to Friday - 9:00 - 17:00 - Hybrid


Business Dress

Pay


£21.31


£2.57

Description

Role
As part of the HR team, you will provide first line advice and information to managers and staff, and a professional operational HR service to staff and managers on all aspects of the employee lifecycle.

 
As part of the HR team, you will work independently and with colleagues on all aspects of the employee lifecycle, you will be the first point of contact for any HR queries. You will be expected to provide initial advice and guidance on the use and interpretation of HR policy and procedures.
 
You will be responsible for undertaking all corresponding HR transactions; ensuring accurate entry of information into the HR and Payroll information System (iTrent); and ensuring all electronic records are accurately stored and routinely cleansed. You will ensure an efficient service delivery to all stakeholders on requests for data.

Duties and responsibilities

  • To provide the initial advice and support on all HR policies and procedures to staff and line managers
  • To providing a high quality, front-line customer focused service, with advice and support on our standard policies and procedures via phone, email and in person.
  • To provide advice and guidance on the employee lifecycle including new joiners, salary and benefits management, references, extensions and job changes, absence management, contract changes to leaving, managing all compliance requirements for staff in accordance with UK Visa & Immigration, and ensuring all other compliance requirements are met.
  • Liaise regularly with Payroll department, and ensure all information required for Payroll is sent on time.
  • To manage and maintain all HR records for staff and attachments (non-staff), ensuring they are accurately entered in iTrent and that electronic personnel files are maintained and routinely cleansed.
  • To ensure all organisation data on structure, units, posts and positions are accurately maintained, ensuring any issues with missing data are chased up and closed.
  • To process all applications for Honorary Titles, to regularly review these in conjunction with the Institutes to ensure they are up to date and any extensions have been issued.
  • To conduct maternity/paternity/shared parental leave meetings with staff, advising them of their entitlements and options in line with University policy.
  • To support employee relations casework by assisting in the preparation of case files and documents for hearings and Employment Tribunals.
  • To make an active contribution to the HR Team and provide support to projects, including continuous improvements to improve the effectiveness of HR operational procedures.
  • Providing data, trends and information to the HR Business Partners to address issues promptly and make improvements for customers.
  • To solve routine issues and problems with a solution focused approach and ensure that any relevant issues are referred in a timely manner to the HR Business Partners for further action.

Skills and experience

  • Demonstrable experience of providing customer service focused
  • HR administration/recruitment service
  • Demonstrable experience of using HR information systems
  • Competent use of Microsoft Office tools, specifically Excel and Word 
  • Excellent communication and interpersonal skills, able to work with staff at all levels and to build and maintain relationships with stakeholders
  • Knowledge of HR administration, employment law and HR best practice
  • HR/Business/Administration qualification or equivalent
  • Degree or equivalent transferable experience
  • Certificate in Personnel Practice or equivalent
  • CIPD qualification or a willingness to study towards one

 

Location
Cranmer Terrace, Tooting

Additional information

This advert will expire at 23:59 on 20/1/26.

Disclaimer: this advert may end earlier if we receive sufficient applications before the deadline. If you wish to apply for this role, please apply sooner rather than later.

Please note payroll at City University Unitemps, runs monthly with mid-month timesheet cut off dates. Before applying to this role please ensure you view the payroll deadline dates here

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Equality, Diversity and Inclusion Statement (EDI)

City, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture, for our whole community, including staff, students and visitors.

We welcome applications regardless of gender, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. For more information on our approaches to encouraging an inclusive environment, please see our Equality, Diversity and Inclusion Pages

 

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