Social Media Content Creator

Reference
1107132

Branch
University of Warwick

Start date
16/09/2026

Duration
Other - See Job

Hours and days
You will be expected to work 12-15 hours per week with shifts between 5pm-10pm Tuesday, Thursday and Sunday. There may be some shifts available during the day at key events. These are typically 3x 4 hour shifts, with a potential 1 x 3 hour shift.

Dress code
Uniform Provided

Rate of pay
£12.60

Holiday rate
£1.52

Role
The Residential Community Team (RCT) is a peer led service whose aim is to ensure that all those who reside on campus, and in university provided accommodation, are supported in the transition to university life and find a sense of belonging in their new home. Through our four key areas (Community Building, Community Engagement, Community Behaviour and Community Wellbeing), we encourage personal growth and development of our community through the fostering of connections, providing a range of inclusive social activities, promoting wellbeing and supporting the Warwick University discipline process, by upholding the University’s values and expectations in relation to behavioural expectations.

Duties and responsibilities
Overall expectations

• Work alongside the RCT and wider University teams to develop an inclusive, supportive and safe community for Warwick students living in our halls of residence.
• Act as a role model to students, promoting the core values of Warwick University
• Build rapport with each student in the community, identifying and overcoming any barriers to communication.
• To have good knowledge of University departments and internal and external support services to signpost students to.-    Promote a community and campus that is respectful of diverse identities and backgrounds, and free from harassment, discrimination and intimidation.
• Participate in key events throughout the year, including but not limited to, Arrivals Weekend, Welcome Week, Open and Offer Holder Days.
• Participate in maintaining office hour provision via the team rota, including during vacation periods throughout the year.
• Engage in 1:1’s and team meetings as directed for personal and professional development alongside key service and/or university updates.
• Work within University policies and take direction, as required, from RCCs and the Head of Service.
• Attend (and complete) all training and 1:1s as required throughout the year to ensure that you are aware of service provision updates and for personal and professional development – assignments may be terminated with no notice where there is a lack of attendance or completion of mandatory training including in person and online training.
• To uphold the behavioural and attitude standards of the Residential Community Team, as well as comply with Regulation 23 and Regulation 27 at all times. Any misconduct or concerns arising within the role will be addressed through the RCT’s internal processes or, where relevant, the University’s disciplinary process, which may result in immediate termination of the role without notice and discussions with other relevant departments. 

Community Engagement:

• To assist in leading on producing and editing photographic and video content across the RCT social media platforms, particularly Instagram and Tik Tok.
• To maintain regularity of engaging content, including leading on scheduling and content planning across our four key areas of provision.
• Plan and create content themes across the academic year, including vacation, with an awareness that we have students who reside on campus all year.
• To ensure the growth of RCT social media channels through developing innovative and engaging content and messages on a regular basis.
• To work collaboratively with other University departments for delivering key messages and signposting support.
• Identify how the RCT can improve its digital content and offer thoughts and ideas as to how this can be done.
• To comply with University Social Media Policies and GDPR.
• To produce weekly analytic reports using social media insights and report back to the lead RCC.

Skills and experience

• You are expected to reside on campus whilst working as an RCA. Full details of accommodation can be found in the candidate information pack on the RCT webpage, where you will need to apply for the job. You MUST ensure you read and understand these details fully before applying for the role.
• Full time student at the University of Warwick- Experience of living in halls of residence within higher education- Knowledge of the issues that students experience when living in university accommodation- Experience of working as part of a large team ensuring that the team’s objectives and aims are delivered.
• Ability to communicate effectively and appropriately with people from diverse backgrounds and cultures.- Flexible and responsive to service/student needs.
• Self-awareness and self-reliant and able to use own initiative to problem solve.
• Non-judgemental and committed to equality of opportunity for all.- Understanding of social media platforms and audience engagement strategies.
• Experience of creating social media content in a professional capacity, ideally with a track record of growing online audiences for social media channels through non-paid methods.
• Experience of editing video and photography for social media platforms.
• Excellent IT and organisational skills.
• Confidence in creating engaging written content for social media.
• Creative thinker
• Ability to work independently and across a small team to meet tight deadlines, plan work and ensure successful execution of content.
• Proactive and flexible approach to work and learn.

Location
Campus

Additional information
Start and End Date

• You will be required to be on campus on Wednesday 16th September 2026 to move into your accommodation and commence training.
• You will be expected to work 12-15 hours per week with shifts between 5pm-10pm Tuesday, Thursday and Sunday. There may be some shifts available during the day at key events. These are typically 3x 4 hour shifts, with a potential 1 x 3 hour shift.
• You are expected to work for the entirety of the academic year or until your accommodation contract end date, whichever is first. This includes vacation – this is not a term time only role.
• If you are unable to commit to the entirety of the year, or you take excessive time off, your assignment will be terminated.
• Outside of your rostered hours, you will not be obliged to stay on campus, not will you be obliged to intervene if you witness any behavioural breaches.
• In terms of holiday pay and sick pay, you will be covered by Agency Worker Regulations.