Administrative Assistant - Exams and Awards

Reference
1106685

Branch
De Montfort University (Leicester)

Start date
05/01/2026

Duration
2 Months

Hours and days
37 hours per week - additional hours during Graduation Ceremonies Week commencing 19/1/26

Dress code
Smart Casual

Rate of pay
£14.91

Holiday rate
£2.33

Role

Unitemps is a University-owned temporary staffing agency that operates in various universities, including De Montfort University (DMU). There are several benefits to working with Unitemps at DMU

Networking Opportunities: Through Unitemps, you may have the chance to work with various departments and individuals at the university. This can help you expand your network and establish connections that may be valuable for your future career.

Professional Development: Many positions available through Unitemps may offer opportunities for professional development and skill enhancement. You can learn new skills and gain valuable knowledge while on the job.

Career Progression:Some temporary positions may lead to permanent employment within the university, giving you a potential pathway for long-term career advancement.

Contribution to the University Community: By working with Unitemps at DMU, you become a part of the university community and can contribute to its success and growth.

THE ROLE

Our client DMU Examinations and Awards, Registry Services are currently recruiting a Administrative Assistant - Exams and Awards to work on a full time basis, working 37 hours per week.

The role is to offer clerical support, encompassing general tasks and duties necessary to support the planning and coordination of Graduation ceremonies, as deemed necessary by the Senior Exams and Awards Officer, Examinations and Awards, in the Directorate of Registry Services.  

The Examinations and Awards team take the central lead responsibility for the for the planning, management and delivery of sector leading graduation ceremonies.

The post holder will provide an excellent standard of customer service along with accurate processing and maintenance of data.  Attention to detail is an essential requirement to the success of the job. 

Expected start date: 12.01.2026

Expected end date: 27.02.2026

Expected interview date: 09.01.2026

Rate of pay: £14.91

Holiday Pay: £2.33

This role is a Office based role working the following hours:

Monday: 8.45pm - 17:00pm

Tuesday: 8.45pm - 17:15pm

Wednesday: 8.45pm - 17:15pm

Thursday: 8.45pm - 17:15pm

Friday: 8.45pm - 17:00pm

Additional hours will need to be worked during graduation ceremonies (week commencing 19 January) . Please note this role is not suitable for student applications as the role is to work with sensitive current and past student data and records.

Duties and responsibilities

To offer a proactive and reliable clerical support service to the Examinations and Awards Office in the preparation for graduation ceremonies which will encompass a range of general clerical tasks and duties.  

The scope of responsibilities will encompass but is not restricted to:

• replying to inbox and phone queries regarding graduation attendance and responding in a professional, courteous and knowledgeable manner
• provide clerical support to the various functions of graduation planning and delivery
• assisting with student and to guest ticket allocation during graduation ceremonies
• The post holder is required to attend all ceremonies and assist with the student and guest registration desk, issuing of certificates and contributing to any ad hoc duties during the week of graduation undertaking other responsibilities commensurate with the post, as needed and as directed by the Senior Exams and Awards Officer the role involves processing highly sensitive student data and strict adherence to the University’s GDPR and associated data security policies and protocols will be an intrinsic responsibility of the post the post does not include line management or budgetary responsibility.

Skills and experience

• Good standard of general education to GCSE level (or equivalent) including maths and English Language to a minimum of Grade C        
• Office experience in a clerical capacity in a data sensitive and customer centred environment       
• Experience with Microsoft Office packages including Word, Excel, Access and Outlook        
• Experience of working in a customer service environment - Desirable
• Experience of dealing with a high volume of work, including face to face enquiries with a range of stakeholders        
• Experience of operating and delivering with strict deadlines        
• Well organised, self-motivated and flexible team member          
• Ability to work accurately, paying attention to detail          
• Proactive commitment to providing professional customer service and a flexible approach to work with the ability to adapt and reprioritise duties and tasks and support colleagues when priorities change        
• Will be required to adhere to University Data Protection, GDPR, Data Privacy protocols at all times         

Location
De Montfort University

Additional information

Unitemps is acting as an Employment Business, supplying temporary workers, in relation to this vacancy. Unitemps are based on the 1st floor of the DSU Campus Centre. Our friendly reception is open Monday to Friday 10am-4pm and the team are contactable on 01162078351 or Unitemps@dmu.ac.uk if you have any queries relating to Unitemps.  

Unitemps DMU operates a monthly payroll - Please refer to the candidate information hub for DMU unitemps in relation to pay dates and further information - HERE 

DMU STUDENTS ONLY  

The Careers Hub based in Hugh Aston Building on Campus is for DMU students from all faculties to receive tailored careers advice and support from trained Careers coaches; it is a useful space to visit should you have any questions regarding Careers! 

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