Details
1106637
University of Salford
12/01/2026
3 Months
20 hours per week
Smart Casual
Pay
£13.80
£1.67
Description
Role
The Office Administrator / Sales Support role ensures the smooth operation of the office and sales processes. The role involves administrative, organizational, and customer-facing responsibilities to maintain operational efficiency, support production and sales teams, and uphold company standards, including ISO 9001 compliance. The position requires meticulous attention to detail, excellent organizational skills, and proficiency in Microsoft Office applications.
Duties and responsibilities
Administrative Duties
- Daily use of Microsoft Word and Excel for documentation, reporting, and record-keeping. Electronically create and manage job folders and documents, ensuring proper organization by date and location on the server.
- Maintain the company order book manually and the electronic records of customers, enquiries, and orders.
- Perform general filing and office duties, including archiving completed documents.
Customer & Supplier Interaction.
- Handle and respond to incoming calls and transfer to the appropriate person as applicable. Accept small goods deliveries, inspect items, and record acceptance on purchase orders.
- Issue enquiries and purchase ‘bought-out’ spare parts as required.
- Occasionally communicate with customers via telephone for helping with follow-ups.
Office Maintenance & Support
- Monitor office supplies and stationary levels; competitively source and reorder as necessary. Maintain office environment, ensuring cleanliness and organization (“everything has a place”). Prepare refreshments (tea/coffee) for colleagues and visiting customers.
- Coordinate office equipment maintenance (e.g., photocopiers, toners).
Record-Keeping & Compliance
- Maintain enquiry/order books, Excel sheets, and other tracking systems accurately and consistently.
- Process orders, acknowledgements, invoices, and pro forma documentation promptly as required.
- Ensure proper filing of delivery notes, purchase orders, and spares & modifications quotes.
- Maintain ISO 9001 documentation including non-conformance registers and supplier approvals.
- Ensure all client and supplier communications are appropriately recorded and stored in PDF format.
Skills and experience
- Enquiry/order books and Excel sheets updated daily.
- Ensuring accurate tracking of orders, spares, and modifications with color-coded references.
- Maintaining filing systems for sales, marketing, supplier approvals, invoices, and job documentation.
- Following procedures for end-of-year jobs, archiving, and creating new folders annually.
- Coordinating with accounts for invoice preparation and timesheet management.
- Booking and Managing courier services (FedEx, UPS, Eco Speed) for domestic and international deliveries.
- Follow ISO 9001 templates and documentation standards for all operational activities
- Update standard price lists and drawings in shared drives (as required).
- Experience in sales meetings by attending and preparing relevant information.
- Skills and experience in trading or management of office orders for leaning products, paper, and envelopes are processed with purchase orders.
Location
Bolton UK
Additional information
Pay rate and contract duration subjected to change due to candidate experience and availability.