Details
1105176
UCL
24/11/2025
Other - See Job
Full-time; 36.5 hours per week
Not Applicable
Pay
£19.14
£3.58
Description
Role
Unitemps are recruiting for an Education Administrator. This role is for an asap start date (mid/end November) and a projected end date of January 31st 2026. This is a full-time role at 36.5 hours per week. Payment is set at £19.14 per hour + £3.58 holiday pay. This role will be UCL hybrid working with 2-3 days per week from the office and the rest from home.
We are The Bartlett, UCL’s global faculty of the built environment. Individually, our schools and sections lead their fields. In partnership, they develop new responses to pressing world issues. As a whole, they represent a world-leading, multidisciplinary faculty, united by the radical spirit of UCL. Our vision is of a world where everything that’s built aims to add to the well-being of people and the environment.
The Bartlett is unrivalled in its breadth and depth of disciplines, programmes and departments. It is made up 12 Schools, Centres and Institutes, providing teaching and research in a wide range of subject areas to over 4,000 students each year from across the world.
The post holders will be part of the Faculty Education Administration and Student Experience team who work together in a close network of teams that support all our students. They will also work as part of one or several postgraduate programme teams incorporating close working with professional services and academic staff.
You will administer taught programmes in the postgraduate team and assist in achieving a high quality and timely service to current and prospective students and staff, as well as providing support for all matters relating to the teaching and learning activities of students. This includes from enquiry to completion, supporting departmental tasks and processes relating to assessment, student and programme records. You will ensure effective procedures are adopted and documented for dealing with all aspects of the administration and achieve a high quality and timely service to current and prospective students and staff.
Duties and responsibilities
Student recruitment and admissions
- Deal with prospective student enquiries
- Monitor and process student applications ensuring that they are dealt with in a timely manner
- Assist the Faculty Marketing and Communications team in student recruitment initiatives, including supporting Open Days and interviews as required and in ensuring that the materials (prospectus, handbook, webpages etc.) relating to designated programme are accurate and up to date, as required
- Keep academic staff informed on student recruitment policies
Student induction and support
- Co-ordinate start of session arrangements; registration of new students, help create welcome packs
- Working with professional services colleagues to set up induction week(s)
- Liaise with Student Support and Wellbeing Services in seeking appropriate assistance for students requiring specialist assessments and support
- Support students who need to submit extenuating circumstances applications and process applications
- Arrange for students to be allocated a personal tutor if requested.
A full JD can be seen here.
Skills and experience
Qualifications, experience, and knowledge
- Minimum of 5 GCSEs at Grade C or above (including Mathematics and English Language) or equivalent, or having acquired relevant experience
- Administrative work in a busy office environment
- Administration in higher/further education or a teaching and learning environment (desirable)
Skills and abilities
- Good computer skills, including using Microsoft Word, Excel, Outlook, Teams, and the internet
- Demonstrate clear verbal and written communication skills (including accurate grammar, spelling and punctuation)
- Have good interpersonal skills and the ability to liaise with a variety of people, including the ability to relate to staff and students in a teaching and learning context
- Be able to prioritise and organise own workload, meet time-critical schedules
- Be able to collate and record information accurately using a variety of media
- Be able to work independently and as part of a team
- Demonstrate commitment to high quality service provision
- Commitment to and knowledge of advancing equality, diversity and inclusion
- Be able to use student records systems (e.g. Portico, SITS) and virtual learning environments (e.g. Moodle, Blackboard) (desirable)
UCL Ways of Working for professional services
Personal Excellence: Having a positive and helpful approach to work. Responding to colleague, student, and stakeholder needs with the intention to provide an excellent service.
Working Together: Innovating and sharing with new ways to work efficiently.
Achieving our Mission: Working methodically, prioritising and managing tasks.
Location
UCL; hybrid working with 2-3 days per week from the office
Additional information
This job will close for applications at 11.59pm on Tuesday November 18th. Interviews will be held shortly after.
*Please note to be eligible to work within this role, you must have the right to work in the UK, be physically based in the UK and be able to travel to our London based office for a RTW check (if required).
*If you have a full-time contract of employment with UCL, you are not able to work through UCL Unitemps at the same time.
Unitemps reserves the right to close this advert for applications prior to the date specified above, if a high volume of suitable applications are received so pleased don't delay applying.
Unitemps payroll is monthly, one month in arrears, please see the payroll dates here.
A full JD can be seen here.
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