Events Co-ordinator

Reference
1102200

Branch
University of Staffordshire

Start date
20/10/2025

Duration
Ongoing

Hours and days
Monday to Friday 9-5, 60 mins unpaid lunch. Occasional evening work with time given back in lieu.

Dress code
Business Dress

Salary from
£22,250

Salary to
£22,250

Role

To lead, manage and organise a creative programme of physical and virtual events and training designed to meet members’ needs. To follow the delivery process from start to finish for all the events throughout the year and support the Events team in delivering large scale events throughout the year to increase membership, income and enhance our clients reputation. 

Duties and responsibilities

• Execute/deliver the events programme, partner events programmes and training, including all administration management from conception, through booking and payment monitoring, event management to finance reports and reconciliation.
• Coordinating suppliers, handling client queries, and troubleshooting on the day of the event to ensure that all runs smoothly.
• Post event evaluation including data entry and analysis.
• Research and develop new ideas for events and designed to deliver information networking and business development opportunities to members and other businesses.
• Support the use of technology in events both physical and virtual.
• Maintain high standards of customer service and represent the organisation professionally at all times.
• Host events and meetings including virtual events where required and be informed point of contact for event enquiries, resolving as many queries as possible at first point of contract.
• Obtain and evaluate feedback on activities to inform future delivery and ensure evens meet members’ specific requirements and monitor the impact of the activities undertaken and report as required.
• Manage income and expenditure of events and training and comply with any funding guidelines as required.
• Support events, training and projects using and updating information on CRM systems.
• Manage booking payment system for training, events and room hire and produce invoice/credits and purchase orders where required.
• Gather images and stories to help support the marketing team with event attendance and promoted campaigns.
• Liaising with speakers and contacts for events including council and board members of the Chamber.
• Manage set up and pack down of events including moving event furniture and preparing refreshments.
• Support on the management and booking of internal/external room hire including set up and pack down.
• Flexible and willing to support other departments, including providing reception cover when needed.
• Carry out any other duties as requested by senior management and support other departments where required.
• Participate in internal/external meetings and training as required. 

Skills and experience

• Previous experience is desirable but not essential – we’re looking for a self-starter who is confident, proactive and willing to learn.
• Confident communicator with excellent interpersonal skills.
• Organised and able to manage multiple projects and deadlines simultaneously.
• Comfortable working both independently and as part of a team.
• UK Driving Licence with own vehicle.
• Able to work flexibly including occasional evenings.  

Location
Festival Park, Hanley

Benefits

• 25 days annual leave, plus bank holidays, rising to 26 after 5 years’ service and 27 after 10 years’ service.
• Your birthday off as an extra holiday.
• Opportunities for personal development and accredited training programmes.
• Free parking on site.
• Westfield Health, offering access to healthcare benefits and discounted gym membership.

Additional information
This is an office based role.

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